Hospitality Excellence: Concierge, Management, Catering & Customer Service Skills
Course Overview
Hospitality management has created a buzz for quite a while in the tourism industry, leading to diverse work opportunities like concierge, tourist guide, hotel managers and what not. To better understand the foundations of hospitality management and the profound hospitality flexibility — enrol in the Concierge & Hospitality Management course right now!
With this Concierge bundle, you’ll get 2 Quality Licence Scheme-endorsed best-selling courses, 5 CPD-accredited courses, and 5 job profile building courses with expertly crafted course materials, all in one convenient package.
You’ll have an arsenal of skills to lock down your desired career after completing this package filled with job profile development courses. Moreover, you will have access to all of the courses in this bundle for free for a whole year and learn a multitude of highly coveted skills to move up the corporate ladder.
With this comprehensive Concierge package, you’ll have all of your questions answered and all of the necessary expertise under your belt. Apart from setting you up for success, this course offers numerous advantages to make your learning experience more pleasurable and less stressful. All of these perks, freebies, and this high-end bundle are available for a flat fee of £200. So, add this Concierge bundle to the basket and take your expertise up a notch!
Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Why Choose Thames College?
Along with the 2 QLS endorsed courses, 5 top-tier CPD accredited courses and 5 job profile building courses, Thames College offers you the benefit of—
- Learn with engaging voice-over and visual elements to facilitate your learning process.
- Get a year's worth of unlimited access to the course.
- Receive round-the-clock access to expert assistance.
- Participate in quick assessments and get instant feedback on your progress.
- Study at your own schedule from the convenience of your own home.
What classes are included in this package?
This job-ready / career-focused Concierge bundle package includes:
2 QLS endorsed courses that will make your armoury of expertise heavier—
- Hospitality – Concierge at QLS Level 3
- Hospitality Management at QLS Level 5
5 additional CPD accredited courses that will give you an edge over your competitors—
- Conference and Banqueting Management
- Catering Management and Food Safety
- Customer Service Diploma
- Communicate and Work With People From Other Culture
- Personal Hygiene
5 job profile building courses that will assist you in reimagining your thriving techniques —
- Creating a Professional LinkedIn Profile
- Resume Writing & Job Search With LinkedIn and Interview Tips
- Perfect Linkedin profile – Hack Your Way to Recruiter’s Shortlist
- Building a Relevant LinkedIn Network.
- Job Interview Preparation Training.
Skills You Will Gain
Furthermore, these 12 expert-designed courses equip you with much-needed and valuable skills, such as—
- Understand the roles and responsibilities of a hospitality manager
- Acquire the essential competencies required for a concierge.
- Find out more about conference and banqueting management
- Strengthen your knowledge about food safety and personal hygiene
- Get a clear idea about the management of service quality in the hospitality industry
The five job profile building courses will help you develop a skill set that will allow you to continue to explore and evolve as a professional, such as —
- Get the top 10 tips to build a professional LinkedIn profile that stands out.
- Develop your ability to create an outstanding resume and LinkedIn profile introduction.
- Learn the optimal use of LinkedIn to expand your network for mutual benefit.
- Deep dive into the LinkedIn hacks for landing on the recruiter’s shortlist.
- Discover the insider secrets and professional-approved tips for acing any interview.
Who Is This Course For?
Those who want to strengthen their professional skills while training for the desired job should take advantage of the Concierge training! This course will keep you up-to-date with all the latest developments and coach you accordingly. So invest in this Concierge bundle if you want the best training available.
Certificate of Achievement
- Quality Licence Scheme Endorsed Certificate of Achievement
Upon successful completion of the Concierge bundle, learners will be sent an endorsed certificate (included with the course) right to their doorstep by post! It should be noted that students who live outside the UK must pay a £10 postage fee.
- CPD Accredited Certification
You will be eligible for CPD Accredited Certificates for each of the courses in this Concierge bundle after completing them successfully. Certification is available —
- In PDF for FREE
- Hard copy for £2.99
Disclaimer
The [course_title] course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this [course_title] course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the [course_title] course have been benchmarked at Level 3 and Level 5 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The [course_title] course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.
The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
Requirements
No formal entry requirements! No prerequisites or relevant experience is required!
This course is accessible to anyone with an eagerness to learn. All you require is —
- A smart device with a stable internet connection
- A keen interest in the Concierge
- And being over the age of 16.
Career Path
The Concierge course is crafted to assist you in landing the job of your dreams, or even getting that raise you’ve been pursuing. Utilise this all-inclusive bundle to acquire the skills and expertise you’ll need to thrive in the workplace. This package can aid you in launching your career in the following positions —
- Concierge
- Hotel Manager
- Event Manager
- Restaurant Owner
Course Curriculum
| Module 01: Understanding the Service | |||
| Understanding the Service | 00:12:00 | ||
| Module 02: Types of Concierge Services | |||
| Types of Concierge Services | 00:19:00 | ||
| Module 03: Necessary Skills for Any Concierge | |||
| Necessary Skills for Any Concierge | 00:26:00 | ||
| Module 04: Principles for a Concierge Service Business | |||
| Principles for a Concierge Service Business | 00:20:00 | ||
| Module 05: Delivering Customer Service | |||
| Delivering Customer Service | 00:13:00 | ||
| Module 06: Concierge Work Environment and Etiquettes | |||
| Concierge Work Environment and Etiquettes | 00:18:00 | ||
| Module 07: Emergency Measures for a Hotel Concierge | |||
| Emergency Measures for a Hotel Concierge | 00:13:00 | ||
| Assignment | |||
| Assignment – Hospitality – Concierge | 4 days, 4 hours | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
Get Upto 95% OFF
Offer Ends Soon
Access
Level
Number of Units
Duration
Course Type
