Corporate & Strategic Communication Skills for Managers
Course Overview
You’ll have an arsenal of skills to lock down your desired career after completing this Corporate & Strategic Communication Skills for Managers course. Moreover, you will have access to all of the materials in this course for free for a whole year and learn a multitude of highly coveted skills to move up the corporate ladder.
With this comprehensive Corporate & Strategic Communication Skills for Managers course, you’ll have all of your questions answered and all of the necessary expertise under your belt. Apart from setting you up for success, this course offers numerous advantages to make your learning experience more pleasurable and less stressful. So, add this Corporate & Strategic Communication Skills for Managers course to the basket and take your expertise up a notch!
Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Why Choose Thames College?
Thames College offers you the benefit of —
- Learn with engaging voice-over and visual elements to facilitate your learning process.
- Receive round-the-clock access to expert assistance.
- Participate in quick assessments and get instant feedback on your progress.
- Study at your own schedule from the convenience of your own home.
Who Is This Course For?
Those who want to strengthen their professional skills while training for the desired job should take advantage of the Corporate & Strategic Communication Skills for Managers training! This course will keep you up-to-date with all the latest developments and coach you accordingly. So invest in this Corporate & Strategic Communication Skills for Managers course if you want the best training available.
Certificate of Achievement
CPD Certification
After successfully completing the assessment of this Corporate & Strategic Communication Skills for Managers course, you can apply for the CPD accredited certificates. The PDF version is only £2.99 and the Hardcopy version will cost you £8.99.
Requirements
No formal entry requirements! No prerequisites or relevant experience is required!
This course is accessible to anyone with an eagerness to learn. All you require is—
- A smart device with a stable internet connection
- A keen interest in this subject
- And being over the age of 16.
Career Path
Utilise this all-inclusive course to acquire the skills and expertise you’ll need to thrive in the workplace.
Course Curriculum
| Section 01: Basic Communication Skills | |||
| Definition of Communication | 00:03:00 | ||
| Elements of Communication | 00:04:00 | ||
| Communication Styles | 00:03:00 | ||
| Steps in Communication Process | 00:01:00 | ||
| Step 1 of Communication Process | 00:02:00 | ||
| Step 1 Explained – Goal and preparation | 00:05:00 | ||
| Step 1 Explained – Practicing Positive Intent | 00:02:00 | ||
| Step 1 Explained – Understanding Assumptions | 00:06:00 | ||
| Step 2 of Communication Process | 00:04:00 | ||
| Characteristics of Clear Message | 00:04:00 | ||
| Three Different Communication Styles | 00:06:00 | ||
| Assertive Communication Style | 00:02:00 | ||
| Body Language and Signals | 00:03:00 | ||
| Third Step in Communication – Seeing Feedback | 00:04:00 | ||
| Listening Skills – Listen with Compassion | 00:04:00 | ||
| Listening Skills – Meaning of Paraphrasing | 00:02:00 | ||
| Ways to Improve Communication and Knowledge Check | 00:05:00 | ||
| Increase Effectiveness of Communication | 00:08:00 | ||
| 8 Guidelines for Giving Praise and Feedback | 00:05:00 | ||
| Additional Tips for Effective Communications | 00:09:00 | ||
| Section 02: Communication in Organisations & Strategic Communications | |||
| Communication Requirements in Business | 00:08:00 | ||
| Skills required in corporate communication | 00:06:00 | ||
| Interactive Communications | 00:08:00 | ||
| Reason why Communication Fails | 00:03:00 | ||
| Communication Channels and Their Problems | 00:06:00 | ||
| Indications of Incompetent Communication | 00:06:00 | ||
| Other reasons for Communication failure | 00:04:00 | ||
| Strategic Communication Liner Model | 00:05:00 | ||
| Strategic Communication Adaptive Model | 00:04:00 | ||
| Strategic Communication Interpretive Model | 00:04:00 | ||
| Strategic Communication in Public Communication | 00:09:00 | ||
| Resources and Audience for Strategic Public Communication | 00:07:00 | ||
| Source of Strategic Communication | 00:05:00 | ||
| Strategic Communication – Summary of three models | 00:12:00 | ||
| Strategic Communication – Guidelines for Interpretative Models | 00:05:00 | ||
| Strategic Communication – Public Communications | 00:11:00 | ||
| Internal Communication – Orientation | 00:09:00 | ||
| Internal Communication – Moral Compansation and Benefits | 00:07:00 | ||
| Internal Communication – Organisation Change | 00:07:00 | ||
| External Communication – Issues Management | 00:06:00 | ||
| External Communication and PR | 00:05:00 | ||
| External Communication – Issue Management – Organisation Response | 00:13:00 | ||
| External Communication – Image Management and Issue Advocacy | 00:06:00 | ||
| External Communication – Risk and Crisis Communication | 00:10:00 | ||
| Case Study on Corporate Strategic Communication | 00:09:00 | ||
| Section 03: How to Make Strategic Communication Plans | |||
| What is Strategy? | 00:06:00 | ||
| What is Communication Strategy? | 00:05:00 | ||
| When Communication Strategy is required | 00:04:00 | ||
| Why Communication Strategy is required | 00:03:00 | ||
| Information we need before making strategy | 00:08:00 | ||
| Setting Goals and Identify Audience | 00:08:00 | ||
| Catagorise your Audience to help draft right message | 00:04:00 | ||
| Drafting Message to cater your audience | 00:04:00 | ||
| Channels and Timing of Communication | 00:05:00 | ||
| Resources risk and Evaluation of communication strategy | 00:04:00 | ||
| Summary of Communication Strategy | 00:03:00 | ||
| Strategic Communication Plan Template | 00:04:00 | ||
| Strategic Communication Plan | 00:04:00 | ||
| Difference between Strategic and Tactical Communication | 00:03:00 | ||
| Traditional Planning and why Refreshed Approached | 00:05:00 | ||
| Change Management – What are concerns? | 00:03:00 | ||
| Refreshed Approach to Communication Planning | 00:07:00 | ||
| Possible Problems in Communication Plan, Success measurement | 00:06:00 | ||
| Measure, Feedback and Manage Cynics | 00:03:00 | ||
| Social Aspects of Communication Strategy | 00:12:00 | ||
| Additional Planning on Social Aspects of Communication Strategy | 00:04:00 | ||
| Strategic Communication – American Airlines Case Study | 00:33:00 | ||
| Section 04: Group Discussions Skills | |||
| How to Succeed in Group Communication | 00:10:00 | ||
| Defining Group Communication | 00:08:00 | ||
| Elements of Group Communication and Types of Group | 00:08:00 | ||
| Advantages and Disadvantages of Group Discussion | 00:08:00 | ||
| How to prepare for group Discussion | 00:07:00 | ||
| Practice for group Discussion and other aspects | 00:08:00 | ||
| Dos and Don’t group Discussion | 00:08:00 | ||
| Section 05: Communication Skills for Conflict Resolution | |||
| Summary of previous class | 00:05:00 | ||
| What is conflict – class discussion? | 00:07:00 | ||
| Communication in Conflict | 00:08:00 | ||
| Meaning of Positive intent in difficult situations | 00:09:00 | ||
| Positive Intent – Example | 00:05:00 | ||
| De-escalating Emotions as a method to communicate in Conflicts | 00:06:00 | ||
| Detached Responsibility method in resolving conflicts | 00:13:00 | ||
| Keys to handle Angry Peoples | 00:06:00 | ||
| Keys to deal with denial | 00:04:00 | ||
| Uncovering Hidden Agendas | 00:06:00 | ||
| Giving Negative Feedback | 00:09:00 | ||
| Receiving Negative Feedback and Exercise | 00:08:00 | ||
| Assignment | |||
| Assignment -Corporate & Strategic Communication Skills for Managers | 00:00:00 | ||
Certificate of Achievement
CPD Accredited Certification
Certification is available –
- In PDF for £2.99
- Hard copy for £8.99
Access
Level
Number of Units
Number of Quizzes
Duration
