Terms and Conditions
1. AGREEMENT TO TERMS
These Terms of Use Constitute a Legally Binding Agreement Made Between You, Whether Personally or on Behalf of an Entity (“you”) and Learning Station Ltd, Doing Business as Thames College ("Thames College," “we," “us," or “our”), Concerning Your Access to and Use of the https://thamescollege.org Website as Well as Any Other Media Form, Media Channel, Mobile Website or Mobile Application Related, Linked, or Otherwise Connected Thereto (Collectively, the “site”). We Are Registered in England and Have Our Registered Office at "75 Nansen Road Saltley Birmingham, Birmingham, Birmingham B8 3JP". You Agree That by Accessing the Site, You Have Read, Understood, and Agreed to Be Bound by All of These Terms of Use. If You Do Not Agree With All of These Terms of Use, Then You Are Expressly Prohibited From Using the Site and You Must Discontinue Use Immediately.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (6) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (7) you will not use the Site for any illegal or unauthorised purpose; and (8) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
4. USER REGISTRATION
You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
- Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site. Use any information obtained from the Site in order to harass, abuse, or harm another person.
- Use any information obtained from the Site in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Site in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorised framing of or linking to the Site.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorised script or other software.
- Use a buying agent or purchasing agent to make purchases on the Site.
- Make any unauthorised use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
6. USER GENERATED CONTRIBUTIONS
The Site allows users to submit or post content under certain conditions. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
- The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
- You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorise us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
- You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
- Your Contributions are not false, inaccurate, or misleading.
- Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
- Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
- Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
- Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
- Your Contributions do not violate any applicable law, regulation, or rule.
- Your Contributions do not violate the privacy or publicity rights of any third party.
- Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
- Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
- Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.
Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site. The Site reserves the right, in its sole discretion, to remove, edit, or refuse any Contributions for any reason, including if they violate these Terms of Use or are otherwise objectionable. The Site reserves the right, in its sole discretion, to remove, edit, or refuse any Contributions for any reason, including if they violate these Terms of Use or are otherwise objectionable.
7. CONTRIBUTION LICENSE
You and the Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
8. GUIDELINES FOR REVIEWS
We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organise a campaign encouraging others to post reviews, whether positive or negative.
We reserve the right to accept, reject, or remove reviews in our sole discretion, including but not limited to reviews that violate these Terms and Conditions or are deemed inappropriate or irrelevant. While we are not obligated to screen reviews, we reserve the right to review and remove content that is flagged as objectionable, inaccurate, or in violation of these Terms and Conditions. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. Users are solely responsible for the content they post. We disclaim any and all liability for any damages arising from the content of reviews, and by posting a review, you agree to indemnify and hold us harmless from any claims arising from your review. By posting a review, you represent and warrant that you have the legal right to grant the following license to us. You hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews, to the extent that you have the legal right to do so.
9. SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. You grant us a perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, distribute, and display your Submissions in any media for any purpose, without compensation or acknowledgment to you. To the extent permitted by law, you consent to our use of your Submissions without any obligation to credit you as the author, and You hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions and that they do not infringe upon any third-party rights, including intellectual property, privacy, or publicity rights. To the maximum extent permitted by law, you agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
10. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
11. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://thamescollege.org/privacy-policy/. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United Kingdom. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Site, you are transferring your data to the United Kingdom, and you agree to have your data transferred to and processed in the United Kingdom. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.
12. TERM AND TERMINATION
These Terms of Use Shall Remain in Full Force and Effect While You Use the Site. Without Limiting Any Other Provision of These Terms of Use, We reserve the right to, in Our Sole Discretion and Without Notice or Liability, deny access to and use of the Site (Including Blocking Certain IP Addresses), to any person for any reason, including but not limited to a breach of any representation, warranty, or covenant contained in these Terms of Use or any applicable law or regulation. We May Terminate Your Use or Participation in the Site or Delete Your Account and Any Content or Information That You Posted at Any Time, Without Warning, in Our Sole Discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
13. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
14. GOVERNING LAW
These conditions are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law of your country of residence. LEARNING STATION LTD and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Birmingham, which means that you may make a claim to defend your consumer protection rights in regards to these Conditions of Use in the United Kingdom, or in the EU country in which you reside.
15. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least 30 working days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any Dispute arising from the relationships between the Parties to this contract shall be determined by one arbitrator chosen in accordance with the Arbitration Rules of the London Court of International Arbitration (LCIA) or any successor institution. The seat of arbitration shall be the United Kingdom, and the language of the proceedings shall be English. The applicable substantive law shall be the law of the United Kingdom.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. This clause is intended to be enforceable to the fullest extent permitted by applicable law.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the provisions concerning informal negotiations and binding arbitration: (a) any Dispute seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief. If any provision of this section is found to be illegal or unenforceable, the Parties agree that such Dispute shall be resolved by a court of competent jurisdiction in the United Kingdom, and the Parties submit to the personal jurisdiction of that court.
16. CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
17. DISCLAIMER
The Site is provided on an “as-is” and “as-available” basis. Your use of the Site and our services is at your sole risk. To the fullest extent permitted by applicable law, which may vary depending on your jurisdiction, we disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations regarding the accuracy or completeness of the Site’s content or the content of any websites linked to the Site and assume no liability or responsibility for any:
- A. Errors, mistakes, or inaccuracies of content and materials;
- B. Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Site;
- C. Unauthorised access to or use of our secure servers and/or any personal or financial information stored therein;
- D. Interruption or cessation of transmission to or from the Site;
- E. Bugs, viruses, Trojan horses, or other harmful components transmitted to or through the Site by any third party;
- F. Errors or omissions in any content and materials, or any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Site.
We do not endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising. We will not be a party to or be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or environment, you should use your best judgement and exercise caution where appropriate.
18. LIMITATIONS OF LIABILITY
To the maximum extent permitted by law, neither we nor our directors, employees, or agents shall be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, or loss of data arising out of or in connection with your use of the site, even if we have been advised of the possibility of such damages.
19. Subscriptions Plans, Rights & Obligations
- Thames College subscription plan involves a payment arrangement where learners pay an upfront fee for access to a set of courses for the chosen duration. Typically, within this subscription period, learners can access a variety of courses.
- Subscribers to Thames College on a subscription basis are limited to enrolling in a maximum of 30 courses concurrently. They may only commence a new course once they have completed one from the initial 30, ensuring a total course count of 30.
- Please be aware that the subscription packages exclude courses provided by Awarding Bodies, bundles, and career paths/career bundles listed on the Thames College website.
- Course Availability: The assignment of courses to learners is contingent on availability. If a course becomes unavailable for any reason after being listed in the course library during the subscription period, the learner cannot enroll in it. In such cases, Thames College will make reasonable efforts to offer a comparable course or provide a partial refund if a significant number of courses become unavailable. If the course becomes available again, the learner may re-enroll in it.
- Refund Policy: In the event a learner purchases a subscription at a discounted rate, they forfeit the right to request a refund after the expiration of the cancellation period, as specified by applicable consumer protection laws. The cancellation period is 14 days from the date of purchase. After this period, no refunds will be issued for discounted subscriptions.
- Learners who complete 50% or more of the courses available through their subscription are disqualified from requesting a refund, regardless of the circumstances. For clarification, if a learner completes at least 50% of the courses purchased in their subscription, Thames College reserves the right to reject any refund request.
- Auto-Renewal: Subscription plans are subject to auto-renewal. Upon renewal, the learner will not be entitled to a refund for any reason. Subscribers may opt-out of auto-renewal by following the instructions provided in the renewal notice.
- Changes to Terms: Thames College reserves the right to modify these Terms and Conditions. Any changes will be communicated to learners through email, and/or website notice and will be effective 30 days after notification.
20. Subscriber Warranties, Rights, Representations, & Obligations
1. According to your subscription type, you will receive authorised access to our services, which is limited, non-exclusive, revocable, non-transferable, and non-sublicensable, subject to the following Terms of Use.
2. We are not obligated to maintain the Website or keep it in its current form while providing access. We have the authority to change, enhance, modify, or upgrade any service.
3. Additionally, we reserve the right to convert a Subscriber to a new version at any time at our sole discretion, provided it does not adversely affect your use of the services. We will ensure you receive prior notice, except in cases critical for business or beyond our control, in which we will clarify.
4. Additionally, we reserve the right to convert a Subscriber to a new version at any time at our sole discretion, provided it does not adversely affect your use of the services. We will ensure you receive prior notice, except in cases critical for business or beyond our control, in which we will clarify.
5. You agree that we may, at our sole discretion, monitor the Services or any part thereof or oversee compliance with the Terms of Use.
6. You and any other Subscribers added to their membership acknowledge and accept the following:
- Third-party access privileges are not permitted.
- You must not access, store, distribute, or transmit any viruses.
- All Services must be utilised abiding by applicable laws and regulations.
- The Services or any component thereof cannot be rented, leased, sublicensed, resold, distributed, transferred, copied, or modified.
- You will not reverse engineer or seek to construct the source code from the object code made available hereunder, nor decompile, create, or attempt to create, the source code from the object code made available hereunder.
- You will not copy, distribute, edit, publicly display, publicly perform, republish, download, store, or transmit the Services or any part of them.
- You will not remove or attempt to remove or change any copyright, trademark, or other proprietary rights notices from materials copied from our Website or Services provided.
- You are responsible for obtaining, installing, operating, and maintaining the necessary hardware and software, along with ensuring network connections and telecommunication lines required to access and use the Services.
- You are not touse the Services in any way or in conjunction with any content, data, hardware, software, or other materials that may infringe or violate any third-party patent, copyright, trade secret, trademark, or intellectual property right, or anything that may constitute defamation, libel, violation of the right of publicity or other third-party rights, or that is a violation of any law or invasion of privacy.
21. Right to Cancel Order
Some of our exclusive courses are not included in subscription packages; they are only available for individual purchases. The following policies apply to such courses:
- You have the right to cancel the order within 14 days after it has been delivered, provided you provide a valid reason for cancellation. This 14-day period grants a conditional right to cancel.
- To cancel, simply email us at info@thamescollege.org or call us at [020 8124 5465] with the order details to initiate the cancellation process.
- It's important to note that a Subscriber can only have a maximum of 30 active courses at any given time. You can start a new course only after completing one of the initial 30, ensuring a total course count of 30.
22. Right to Cancel Subscription
Our Subscription is renewed after the chosen duration. However, You can cancel your membership at any time from your account. The subscription will automatically renew unless cancelled by the subscriber or Thames College. If not cancelled, it will be extended for the following period. Subscribers will be charged for the next billing cycle based on their selected payment method.
- If you cancel your subscription, you will lose access to all courses you enrolled for during your membership at the end of your billing period.
- You can view recordings of classes you’ve already attended, but not future ones, and you will not be able to add a new course.
- To delete your account, please contact Thames College’ support.
23. Cancellation Related Changes
- The membership can be cancelled at any time.
- You can finalise cancellation over the phone or from your profile.
- You can cancel your membership and benefits by going to the Membership and Payments tab, where you will find options like pausing your membership or switching to a lower-cost plan.
- If you signed up for Thames College through a third-party account (such as an app store) as a Payment Method and want to cancel your membership, cancellation may need to be done through that third party. For instance, visit the account with the applicable third party and turn off the auto-renewal option or unsubscribe from the Thames College service.
- A cancellation feature is included in the Members Area to make the cancellation process swift. Membership can also be terminated by filling out this cancellation form and returning it.
24. The right to terminate the services:
- If you do not comply with the Terms and Conditions, including payment obligations, We reserve the right to terminate your access to the Services.
- You might receive a letter regarding the termination of Services. You will be notified in advance and reimbursed (for the amounts paid in advance) for services that will not be provided.
- You will be able to renew it at any time in the future, even after cancelling the membership. The account will be charged for the following duration if you want to continue. Then, you will go back to the plan.
- The existing subscription will continue until the end of its current term. Afterward, it may switch to a reduced-price plan known as a ‘One Course Plan'.
- To clarify further, if you are currently subscribed to a higher-priced plan (such as the Lifetime subscription), the current subscription will remain as is, with the membership advantages associated with the current plan. However, the plan will change to a One Course Plan at the end of the subscription period.
- To clarify further, if you are currently subscribed to a higher-priced plan (such as the Lifetime subscription), the current subscription will remain as is, with the membership advantages associated with the current plan. However, the plan will change to a One Course Plan at the end of the subscription period.
- We have the authority to change our service plans and prices at any moment.
- If there are any changes in the pricing, you will be informed in advance via the member’s user interface, the membership and payments user interface, emails, or other reasonable ways.
- The new pricing will be effective at the beginning of the next subscription month after the price change date. As a precaution, we recommend reading any pricing change message carefully.
- Please reach out to us if you have any payment or other membership-related questions.
- We do not offer refunds or credits for partial membership periods, lessons, or Courses.
- Refunds will only be issued if there is a reasonable cause, as defined by incorrect content or pricing, certificate, course materials, assignment retakes, or any other optional course content from the members’ area, checkout page, or any other cause deemed valid by us.
- When a subscription is renewed, including purchases made via promotional communications, email, SMS, or any other method, unless there is a valid cause, refunds are not available, as defined by inaccurate content pricing or other circumstances outlined in the Terms of Use.
25. Lifetime Prime Membership
- Access to courses offered by Awarding bodies, bundles, and career path/career bundles listed on Thames College's website is not included with the Lifetime Prime Membership. These options may be available through special promotions or separate one-time purchases. Please note that the payment for Lifetime Prime Membership is non-refundable if purchased during a promotional campaign.
- The transfer of lifetime access to any third party by the subscriber is prohibited.
- If a learner purchases a lifetime subscription at a discounted rate from Thames College, they cannot request a refund after acquiring the discounted lifetime subscription.
- Once a learner has a lifetime subscription from Thames College and completes 50% or more of several courses, they cannot request a refund from Thames College, regardless of the reason.
- Thames College can revoke the subscriber’s lifetime access if they violate our terms and conditions.
- Additionally, a Lifetime Prime Member can only have 30 active courses at any given time. They can start a new course only after completing one of the initial 30, ensuring a total course count of 30.