Diploma in Leadership |
Introduction Section |
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What This Course Is All About |
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00:04:00 |
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Introduction to the problem |
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00:05:00 |
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The Link Between Leadership and Customer Satisfaction |
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00:05:00 |
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Who Put YOU In Charge? |
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00:06:00 |
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What Does a Leader Actually Do? |
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00:03:00 |
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Leader or Manager? |
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00:05:00 |
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Followers Want Many Things But It All Boils Down To This |
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00:05:00 |
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I.I.I.I.I. Understand You! |
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00:04:00 |
The 6 C's |
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Introduction to the Six C’s – Plus a description of the1st C – Competence |
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00:05:00 |
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The 2nd C – Consistency |
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00:05:00 |
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The 3rd C – Completion |
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00:03:00 |
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The 4th C – Confidence |
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00:05:00 |
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The 5th and 6th C’s – Camaraderie and Commitment |
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00:06:00 |
The 'Fails' of leadership |
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Introduction to the ‘Fails’ |
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00:02:00 |
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Failure of Purpose |
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00:05:00 |
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Failure to Meet Individuals Regularly |
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00:05:00 |
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Failure to Close the Loop |
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00:05:00 |
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Failure to Elicit Challenge |
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00:04:00 |
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Failure to Provide Specific Feedback |
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00:05:00 |
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Failure to Thank |
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00:03:00 |
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Failure to Be Visible |
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00:04:00 |
Overriding Factors |
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Consistency not intensity |
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00:06:00 |
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The Most Important Question a Leader Can Ask |
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00:05:00 |
Assignment |
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Assignment – Diploma in Leadership |
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2 weeks, 1 day |
Order Your Certificate |
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Order Your Certificate QLS |
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00:00:00 |