Legal Secretary and Office Skills Diploma - Updated Version |
Legal Secretary |
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Module 01: Introduction to Legal Secretary |
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00:25:00 |
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Module 02: English Law & Legal Systems |
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00:35:00 |
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Module 03: The Legal Workplace & Professionals |
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00:47:00 |
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Module 04: Law of Contract & Law of Tort |
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00:31:00 |
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Module 05: Wills, Probate and Estate Law Practice |
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00:17:00 |
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Module 06: Property Law & Conveyancing Practice |
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00:21:00 |
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Module 07: Family Law and Insurance Practice |
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00:26:00 |
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Module 08: Professional Writings and Documents |
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00:30:00 |
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Module 09: Document Proofreading and Editing |
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00:07:00 |
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Module 10: Meeting Management & Minute Taking |
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01:09:00 |
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Module 11: Customer Service and Telephone Handling Skills |
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00:23:00 |
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Module 12: Data Management and Record-Keeping |
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00:16:00 |
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Module 13: Other Essential Skills for Secretarial Role |
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00:22:00 |
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Module 14: Professional Conduct and Ethics |
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00:24:00 |
Microsoft Word Essentials |
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New Word Document and Templates |
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00:02:00 |
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Tabs, Ribbons and Groups |
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00:03:00 |
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Zoom and Rulers in Word |
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00:02:00 |
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Editing the Word Document |
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00:03:00 |
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Insert Pictures with Word |
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00:05:00 |
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Insert Shape and Text Box in Word |
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00:02:00 |
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Review Tab in Word |
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00:03:00 |
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Layout in Word |
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00:02:00 |
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File Options in Word |
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00:02:00 |
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Closing and Reopening in Word |
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00:01:00 |
Microsoft PowerPoint Essentials |
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New PowerPoint Presentation and Templates |
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00:02:00 |
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Tabs Ribbons and Groups in PowerPoint |
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00:03:00 |
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First Slide and Designing the Slide |
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00:02:00 |
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Home Tab and Updates in PowerPoint |
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00:02:00 |
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Buttons in PowerPoint |
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00:01:00 |
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Inserting Pictures in PowerPoint |
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00:04:00 |
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Presentation Mode |
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00:01:00 |
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Animations Tab |
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00:05:00 |
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File Options in Word |
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00:02:00 |
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Closing and Reopening in Word |
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00:01:00 |
Microsoft Outlook Essentials |
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Setting Up Outlook with Accounts |
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00:03:00 |
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Tabs, Ribbons and Groups in Outlook |
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00:03:00 |
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Navigation Bar in Outlook |
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00:01:00 |
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Organizing Outlook with Favorites and Folders |
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00:03:00 |
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Additional Options inside Outlook Tabs |
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00:01:00 |
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Reading, Writing and Receiving Emails |
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00:08:00 |
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Attaching Items in Outlook Mails |
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00:03:00 |
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The View Tab in Outlook |
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00:02:00 |
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Create a Rule to move emails to a folder |
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00:04:00 |
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Insert a screen shot from Excel |
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00:02:00 |
Microsoft Excel - Top 50 Keyboard Shortcuts |
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Formatting Excel Keyboard Shortcuts |
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00:02:00 |
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Table Excel Keyboard Shortcuts |
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00:02:00 |
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Editing Excel Keyboard Shortcuts |
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00:05:00 |
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Formula Excel Keyboard Shortcuts |
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00:03:00 |
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Workbook Excel Keyboard Shortcuts |
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00:02:00 |
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Handy Excel Shortcuts Keyboard Shortcuts |
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00:05:00 |
Legal Secretary and Office Skills Diploma - Old Version |
Module 01: Introduction to Legal Secretary |
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Introduction to Legal Secretary |
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00:15:00 |
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Role of Legal Secretaries |
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00:15:00 |
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General Duties and Day-to-Day Operations of a Legal Secretary |
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00:30:00 |
Module 02: Record Keeping and Legal Writing Skills & Proofreading |
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Record Keeping |
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00:30:00 |
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Legal Writing Skills & Proofreading |
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00:15:00 |
Module 03: Research Skills and Transcription, Editing & Correspondence to Judges |
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Research Skills You Need to Know |
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00:30:00 |
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Transcription, Editing & Correspondence to Judges |
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00:30:00 |
Module 04: Legal System |
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Legal System of UK |
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00:15:00 |
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UK Court System |
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00:30:00 |
Module 05: Meeting Management & Minute Taking |
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Minute Taking |
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00:35:00 |
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Tips to Follow |
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01:08:00 |
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Meeting and the Minute Taking |
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00:19:00 |
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Minute Taking Nowadays |
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00:20:00 |
Module 06: Other Secretarial Roles and Responsibilities |
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Working with Your Manager |
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01:00:00 |
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Administrative Soft Skills |
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01:00:00 |
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Effective Time Management |
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01:00:00 |
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Tools of the Trade |
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01:00:00 |
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Being an Effective Gatekeeper |
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00:15:00 |
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Organizational Skills |
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00:15:00 |
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Confidentiality Guidelines |
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00:15:00 |
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Special Tasks |
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00:15:00 |
Module 07: Customer Service Role |
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Introduction To Customer Service |
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00:15:00 |
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The Power of Positive Thinking in Customer Service |
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00:30:00 |
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Types of Difficult Customers and How to Help them |
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01:00:00 |
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How to Deal with Difficult Customers |
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00:30:00 |
Module 08: Telephone Etiquette |
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Aspects of Phone Etiquette |
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01:00:00 |
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Using Proper Phone Language |
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01:00:00 |
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Eliminate Phone Distractions |
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01:00:00 |
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Inbound Calls |
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01:00:00 |
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Outbound Calls |
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01:00:00 |
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Handling Rude or Angry Callers |
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01:00:00 |
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Handling Interoffice Calls |
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01:00:00 |
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Methods of Training Employees |
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01:00:00 |
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Correcting Poor Telephone Etiquette |
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01:00:00 |
Module 09: Organizing Work Using MS Word |
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Opening |
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01:00:00 |
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Working with the Interface |
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01:00:00 |
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Your First Document |
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01:00:00 |
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Basic Editing Tasks |
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01:00:00 |
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Basic Formatting Tasks |
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01:00:00 |
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Formatting Paragraphs |
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01:00:00 |
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Advanced Formatting Tasks |
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01:00:00 |
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Working with Styles |
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01:00:00 |
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Formatting the Page |
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01:00:00 |
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Sharing Your Document |
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01:00:00 |
Module 10: Proofreading |
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Introduction to Proofreading |
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00:15:00 |
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What does a Proofreader do? |
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00:15:00 |
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Proofreading |
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00:15:00 |
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Proofreading Symbols |
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00:15:00 |
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Proofreading on Paper & Screen |
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00:15:00 |
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Strategies to Check for Specific Errors |
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00:15:00 |
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Editing & Proofreading Strategies |
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00:15:00 |
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Proofreading an Essay |
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00:15:00 |
Assignment |
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Assignment – Legal Secretary and Office Skills Diploma |
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01:00:00 |
Order Your Certificate |
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Order your Certificate |
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00:00:00 |