Unit 01: Introduction |
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Introduction |
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00:01:00 |
Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work |
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The Legal Support Specialist: Definition – Titles and Role – Scope of Work |
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00:03:00 |
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Working in a law firm or in-house legal department – Differences and advantages |
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00:20:00 |
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Legal Framework for the Legal Support Specialist: Standards and code of conduct |
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00:10:00 |
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The Job Description of Legal Assistants |
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00:20:00 |
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Career Development Plan |
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01:20:00 |
Unit 03: Matter Management - The Legal Matter Life Cycle |
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The Matter Management Life Cycle |
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00:03:00 |
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Phase 1: Receive the Matter – The “Legal Service Order Form” |
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00:20:00 |
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Phase 2: Assess the Matter – Conflict Check – KYC and DD checks |
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00:07:00 |
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Phase 3: Assign the Matter – Criteria for team assignments |
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00:01:00 |
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Phase 4: Engage the client – Letter of Engagements and Billing Arrangements |
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00:07:00 |
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Phase 5: Deliver the work |
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00:05:00 |
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Phase 6: Manage – Timekeeping – Understanding the billing system |
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00:03:00 |
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Phase 6: Manage – Review of Narratives |
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00:06:00 |
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Phase 7: Close the matter – Closure checklist and Lesson Learned |
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00:05:00 |
Unit 04: Files, Documents and Records Management |
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File Management – How to create and manage a filing system for your company |
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00:07:00 |
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Records and Documents Management |
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00:10:00 |
Unit 05: Mastering your soft skills |
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Soft skills for Legal Assistants |
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00:04:00 |
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Communication Skills – E-mail Communication Etiquette |
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00:25:00 |
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Emotional Intelligence at the workplace |
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00:10:00 |
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Stress Management |
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00:10:00 |
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Confidentiality at the workplace |
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00:15:00 |
Assignment |
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Assignment -Legal Support Specialist |
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00:00:00 |