Hospitality Management

Overview Become an expert in the thriving sector of Hospitality Management by enrolling in this comprehensive course. High-performing organisations throughout …

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i Last Updated: 27th October 2022

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Overview

Become an expert in the thriving sector of Hospitality Management by enrolling in this comprehensive course. High-performing organisations throughout the UK, rely on their Hospitality staff to provide the absolute best care and attention to their important clients and customers. It can be a surprisingly complex talent to master, but excellence in hospitality remains the foundation for success in many business sectors. When you commit to our innovative learning modules, you’ll quickly absorb all the skills and knowledge you’ll need to excel in this dynamic field.

Description

As well as being given invaluable techniques to run such areas as back-office administration and housekeeping, you’ll be expertly tutored in the art of managing customer-facing operations and catering for masses. It also provides an essential guide to ensuring customer satisfaction and an overview of the best practises for travel and tourism companies. This will lead to an innate and complete appreciation of hospitality principles, and an ability to stand out from the crowd as an accomplished Hospitality Manager in any environment.

Learning outcomes:

Gain full knowledge of hospitality principles and objectives
Learn the intricacies of established Hotel hospitality methods and techniques
Understand how to run front-office operations successfully
Know how to keep a full range of departments connected and correlated
Be able to make complex decisions involving catering and staffing
Obtain the skill to perform hospitality tasks in global travel and tourism
Build customer satisfaction feedback to a high-level of excellence
Acquire the skills to update your hospitality routines with the latest technology

Why People Love And Enrol In The [course_title] From Thames College

Instantly accessible CPD-accredited certificate on successful completion of this [course_title]
24/7 access to the course for 12 months
Study at your own pace
No hidden fees or exam charges
Full Tutor support on weekdays (Monday – Friday)
Efficient assessment and instant results

Method of Assessment

To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.

After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Certification

After completing the MCQ assessment, you will qualify for the CPD Certificate from Thames College, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15.

Who is This course for?

This course is intended for the guidance and education of any individual that wishes to work in the hospitality sector for any business. Whilst aimed at senior figures and management; it will provide an insight for any worker in this area and promote best practises.

Requirements

There are no specific prerequisites to enrol in this [course_title]. Anyone and everyone can take this course.

The [course_title] is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!

All you need is a passion for learning, literacy, and to be over the age of 16.

Career Path

This course provides the training and a comprehensive overview of all the appropriate skills needed to run a team focused on hospitality duties. This would include the following roles and careers:

Hotel manager
Tourist Group manager
Hospitality department or team leader
Restaurant manager
Catering manager

Course Curriculum

Hospitality Management
	Introduction to Hospitality Management	00:24:00
	An Overview of Hotel Industry	00:18:00
	The Process of Selection and Recruitment in Hospitality Industry	00:21:00
	The Process of Development and Training in Hospitality Industry	00:24:00
	Management of Front Office Operations	00:19:00
	Management of Housekeeping, Engineering and Security Operations	00:27:00
	Management of Food and Beverage Operations	00:20:00
	Management of Service Quality in Hospitality Industry	00:20:00
	Marketing in Travel and Tourism Business	00:24:00
	Accounting in Hospitality Industry	00:26:00
	Customer Satisfaction	00:23:00
	E-Hospitality and Technology	00:22:00
Mock Exam
	Mock Exam – Hospitality Management	00:20:00
Final Exam
	Final Exam – Hospitality Management	00:20:00