Overview Hotel reception is a prestigious place to work & flourish in professional life, but it requires adequate training too. …
| Hotel Receptionist | |||
| Module 1: Introduction to Reception and Receptionist | 00:11:00 | ||
| An Overview of Hotel Industry | 00:18:00 | ||
| The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
| Module 04: Management of Front Office Operations | 00:19:00 | ||
| Module 05: Business Telephone Skills | 00:19:00 | ||
| Module 06: Mail Services and Shipping | 00:25:00 | ||
| Module 07: Travel Arrangements | 00:24:00 | ||
| Module 08: Time Management | 00:35:00 | ||
| Module 09: Record Keeping and Filing Systems | 00:28:00 | ||
| Module 10: Communication Skills | 00:25:00 | ||
| Module 11: Marketing in Travel and Tourism Business | 00:24:00 | ||
| Module 12: Customer Satisfaction | 00:23:00 | ||
| Module 13: E-Hospitality and Technology | 00:22:00 | ||
| Mock Exam | |||
| Mock Exam – Hotel Receptionist | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Hotel Receptionist | 00:20:00 | ||