Assertiveness and Self Confidence Development
Overview Confidence is not a personality gift; it is a workplace skill. UK employers consistently value communication, and one 2025 …
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Overview
Confidence is not a personality gift; it is a workplace skill. UK employers consistently value communication, and one 2025 workplace report says 70% of employers identify communication as the top skill they seek. Assertiveness and Self Confidence Development from Thames College helps learners build self-belief, self-esteem, positive thinking and clearer expression.
Study this online assertiveness course to explore self-talk, decision confidence, fear of failure, goal setting, self-analysis and confidence-building habits. Designed for flexible learning, it supports beginners, job seekers, students, customer-facing staff, managers and career changers aiming for UK roles in customer service, administration, sales, HR, team leadership and support work.
Enrol today and strengthen interview confidence, teamwork, workplace communication, daily personal growth and stronger career readiness in modern workplaces, with CPD certificate options available..
Key Benefits Included
► Accredited by CPD
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field
Learning Outcomes
This course helps learners build assertiveness, self-confidence, self-esteem, positive mindset, goal setting and communication confidence for work and daily life.
By the end of this course, learners will be able to:
► Explain the difference between self-confidence and self-esteem.
► Recognise how self-talk affects confidence.
► Identify habits that support a more positive mindset.
► Reflect on mistakes in a healthier way.
► Recognise personal success and progress more clearly.
Who is This Course For?
This course suits learners who want to build assertiveness, self-confidence, communication strength and personal growth through flexible online learning.
► Learners searching for Assertiveness and Self Confidence Development.
► Beginners wanting to improve confidence.
► Job seekers preparing for interviews.
► Customer service staff handling conversations.
► Team members building workplace confidence.
► Managers improving communication habits.
Certification
CPD Certification
After successfully completing the assessment of this Assertiveness and Self Confidence Development course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99
Career Opportunities
This course supports UK customer service, sales, HR, administration, leadership and support roles where confidence, communication and self-belief may add value.
► Customer Service Assistant — Average UK salary: £20,000–£30,000 per year
► Sales Representative — Average UK salary: £23,000–£50,000 per year
► HR Officer — Average UK salary: £24,000–£40,000 per year
► HR Assistant — Average UK salary: £19,775–£33,387 per year
► Team Leader — Average UK salary: £24,000–£38,000 per year
► Administrative Assistant — Average UK salary: £20,000–£28,000 per year
Course Curriculum
The course covers a wide range of essential topics, including:
► Welcome
► Course Promise
► Difference Between Self-Confidence and Self-Esteem
► Gratefulness
► Finding Yourself
► Recording and Reviewing Your Self-Talk
► Viewing Mistakes Positively or Negatively
► Recognising Your Success
► Positive Mindset vs Negative Mindset
► Believing in Your Decisions
► Loving the Way You Are
► Key Lessons from a Trainer
► Accepting Failure First
► Overcoming the Fear of Failure
► Finding What Makes You Comfortable and Happy
► Building the Belief That You Can Achieve
► Understanding What Is Important and What Is Not
► Setting and Achieving Goals
► Believing You Can Do Anything
► Low Self-Esteem Analysis Cycle
► Good Self-Esteem Analysis Cycle
► Rating Yourself from 1 to 5
► Smile Boss Smile: Certificate of Confidence
► Learning to Love Yourself
► Reviewing Your Confidence Struggles
► Strengthening Self-Confidence
Excellent
4.7 Average - 3 Reviews
Course Curriculum
| Self Confidence Introduction | |||
| Welcome | 00:03:00 | ||
| Promise | 00:01:00 | ||
| Difference between Self-confidence and Self-esteem | 00:02:00 | ||
| Ways to Find Yourself | |||
| Gratefulness | 00:04:00 | ||
| Lets First Find Yourself | 00:02:00 | ||
| Record and Watch Your Self Talk Video for better tomorrow | 00:02:00 | ||
| How you will consider your Mistakes Positive or Negative | 00:02:00 | ||
| Did you ever Recognize your Success? | 00:04:00 | ||
| Positive Mindset vs Negative Mindset | |||
| Positive Mindset vs Negative Mind-set | 00:05:00 | ||
| Belief in your Decisions, followed by Positive Mindset people | 00:04:00 | ||
| Love the way you are | 00:03:00 | ||
| What is the Best Lesson I’ve learned as a trainer | 00:07:00 | ||
| Do it, Feel it and Achieve it | |||
| You need to Accept your Failure, First! | 00:04:00 | ||
| Let’s Overcome the fear of failure | 00:03:00 | ||
| Something which makes you Really Enjoy and comfortable | 00:03:00 | ||
| I Know I can Achieve | 00:02:00 | ||
| What is Important and What is Not Important? | 00:02:00 | ||
| Believe it and Achieve it | |||
| Set Goal and Achieve Goal | 00:06:00 | ||
| Just Believe You can do Anything | 00:03:00 | ||
| ESTEEM SELF ANALYSIS | |||
| Low Esteem per Self Analysis Cycle | 00:02:00 | ||
| Good Esteem per Self Analysis Cycle | 00:03:00 | ||
| Rate Yourself (Rank: 1 low through 5 Excellent) | 00:02:00 | ||
| STILL STRUGGLING TO FIND AND TO BE CONFIDENT | |||
| Smile Boss Smile COC (Certificate of Confidence) | 00:02:00 | ||
| Do you Still Struggle to Love Yourself? | 00:02:00 | ||
| Do you Still Suffer from having Self Confidence or No? | 00:03:00 | ||
| Self Confidence | 00:02:00 | ||
| Assignment | |||
| Assignment – Assertiveness and Self Confidence Development | 00:00:00 | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
Course Reviews
No Reviews found for this course.
Assertiveness and Self Confidence Development is an online personal development course covering self-confidence, self-esteem, positive mindset, self-talk, goal setting, fear of failure and confidence-building habits for learners who want stronger communication and self-belief.
Yes, this course can support beginners who want to build self-confidence from the ground up. It starts with confidence and self-esteem basics before moving into mindset, self-talk, mistakes, success, goal setting and self-analysis.
Yes, this course can be studied online through flexible learning. Learners can access course materials using an internet-connected device and study around work, family, education, interviews or personal development goals.
Yes, this course can support workplace confidence by helping learners reflect on self-belief, communication habits, mindset and goal setting. These skills can help in interviews, team discussions, customer contact and leadership situations.
Yes, the course may support interview confidence by helping learners recognise strengths, reduce fear of mistakes, improve self-talk and speak with more control. It can support CV preparation, job interviews and career confidence.
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Level
Number of Units
Duration
Course Type
- £24.99
- 1 year
- Intermediate
- Number of Units27
- Number of Quizzes0
- 1 hour, 18 minutes Gift this course
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