Barista with Coffee Brewing & Customer Service Skills Training

Online barista, coffee brewing and customer service training with CPD certification.

4.7 4.7 Rating ( 13 Reviews )

232 Students

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i Last Updated: 23rd August 2026

◎ English

Flexible Schedule

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Overview

UK consumers drink about 98 million cups of coffee daily, showing why café skills stay in demand. The Barista Training Course helps learners build coffee brewing, espresso and customer service knowledge, covering coffee origins, bean varieties, espresso machines, grinders, dosing, tamping, extraction, water quality, milk frothing, latte art, menus, workflow, hygiene, cleaning, orders, payments and complaints.

If café service feels fast, technical and customer-facing, this online barista course gives clear steps and career-focused confidence. It suits beginners, aspiring baristas, café staff, hospitality workers, coffee lovers and career changers building CV value for Barista, Café Assistant, Coffee Shop Assistant, Customer Service Assistant, Catering Assistant or Café Manager roles.

Enrol today and study barista training online from home at your own pace with flexible CPD certificate options.

Key Benefits Included

► Accredited by CPD
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field

Sneak Peek

Learning Outcomes

This course builds coffee brewing, espresso, milk frothing, latte art, hygiene and customer service knowledge for learners entering café roles online.

By the end of this course, learners will be able to:

► Identify coffee origins, bean varieties and processing methods clearly.
► Describe espresso machine, grinder and extraction setup steps confidently.
► Explain dosing, distribution, tamping and portafilter preparation methods clearly.
► Recognise milk frothing, foam differences and latte art basics.
► Describe café workflow, hygiene and equipment cleaning needs clearly.
► Handle orders, service communication and customer expectations with confidence.

Who is This Course For?

This course suits learners who want online barista training for coffee brewing, café service, latte art or hospitality career routes.

► Beginners who want to learn barista skills online today.
► Aspiring baristas building coffee brewing and espresso knowledge online.
► Café staff want stronger customer service and workflow confidence.
► Hospitality workers exploring coffee preparation and front-of-house service skills.
► Coffee lovers interested in latte art and milk frothing.
► Career changers exploring barista, café or hospitality roles online.

Certification

CPD Certification

After successfully completing the assessment of this Barista with Coffee Brewing & Customer Service Skills Training course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99

Career Opportunities

This course supports UK café, coffee shop and hospitality routes where espresso brewing, milk service, hygiene and customer care can support career growth in busy workplaces.

► Barista — Average UK salary: £19,000–£24,000 per year
► Café Assistant — Average UK salary: £17,000–£25,000 per year
► Coffee Shop Assistant — Average UK salary: £20,000–£30,000 per year
► Customer Service Assistant — Average UK salary: £20,000–£30,000 per year
► Catering Assistant — Average UK salary: £17,000–£25,000 per year
► Café Manager / Restaurant Manager — Average UK salary: £26,000–£40,000 per year

Course Curriculum

The course covers a wide range of essential topics, including:

Module 01: Introduction to Coffee

► Coffee Tree and Brief History of Coffee
► Coffee Varieties
► Coffee Growing and Harvest
► Coffee Processing Methods
► Coffee Grading
► First, Second and Third Wave of Coffee
► Coffee Defects and Sorting

Module 02: Espresso Machines

► Introduction to Espresso Machines
► Manual, Semi-Auto and Full Auto Espresso Machines
► Working Principles of Volumetric Machines
► Espresso Machine Boiler Types

Module 03: Espresso Grinders

► Espresso Grinder
► Grinder Burrs
► How to Adjust the Grinder

Module 04: Espresso Mechanics

► Dosing
► Distribution
► Tamping and Tampers
► Inserting the Portafilter
► Starting the Pump
► Flushing the Group and Cleaning the Portafilter
► Naked Portafilter and Its Use
► The Importance of Water

Module 05: Espresso Extraction

► Understanding Time Concept and Practices
► Under and Over Extraction
► Channelling

Module 06: Milk Frothing

► Steam Boiler and Steam Wand
► Milk Selection
► Milk Frothing and Heat Targets
► Milk Splitting
► Difference Between Cappuccino and Latte Foam

Module 07: Latte Art

► Latte Art Basics
► Latte Art Development
► Pouring Manoeuvres
► Heart Positioning and Cutting
► Pouring Workouts

Module 08: Coffee Menu

► Espresso Variations
► Espresso with Water
► Espresso with Milk
► Espresso with Ice

Module 09: Behind the Bar

► Coffee Bar Layout
► Workflow
► Clothing and Apparel
► Hygiene
► Real-Life Scenarios and Simulation
► Espresso Machine Cleaning and Maintenance

Excellent

4.7 Average - 13 Reviews

★ Reviews

A clear and enjoyable barista training course. The modules on coffee origins, espresso machines, grinders, dosing, tamping and extraction were very helpful.

Well-structured and practical for café learning. I found the sections on milk frothing, latte art, hygiene, workflow and machine cleaning especially useful.

Course Curriculum

Section 01: Introduction to Coffee
	Coffee Tree and Brief History of Coffee	00:15:00
	Coffee Varieties	00:20:00
	Coffee Growing and Harvest	00:06:00
	Coffee Processing Methods	00:08:00
	Coffee Grading	00:09:00
	First, Second and Third Wave of Coffee	00:11:00
	Coffee Defects and Sorting	00:06:00
Section 02: Espresso Machine
	Introduction to Espresso Machine	00:21:00
	Manual, Semi-Auto and Full Auto (Volumetric) Espresso Machines	00:05:00
	Working Principles of Volumetric Machines	00:02:00
	Espresso Machines Boiler Types	00:05:00
Section 03: Espresso Grinder
	Espresso Grinder	00:10:00
	Grinder Burrs	00:03:00
	How to Adjust the Grinder?	00:03:00
Section 04: Introduction to Espresso & Espresso Mechanics
	Dosing	00:02:00
	Distribution	00:02:00
	Tamping and Tampers	00:13:00
	Inserting the Portafilter	00:03:00
	Starting the Pump	00:01:00
	Flushing the Group and Cleaning the Portafilter	00:02:00
	What is Naked Portafilter? Why is it used?	00:02:00
	The Importance of Water	00:04:00
Section 05: Let's Wrap Up
	Understanding Time Concept and Practices	00:15:00
	Under and Over Extraction	00:10:00
	Chanelling	00:11:00
Section 06: Milk Frothing
	Steam Boiler and Steam Wand	00:04:00
	Milk Selection	00:06:00
	Milk Frothing and Heat Targets	00:17:00
	Milk Splitting	00:04:00
	The Difference Between Cappuccino and Latte Foam	00:05:00
Section 07: Latte Art
	First Half	00:05:00
	Second Half	00:07:00
	Maneuvers	00:04:00
	Heart – Positioning and Cutting	00:01:00
	Pouring Workouts	00:07:00
Section 08: Menu
	Espresso Variations	00:04:00
	Espresso with Water	00:03:00
	Espresso with Milk	00:15:00
	Espresso with Ice	00:03:00
Section 09: Behind The Bar
	Coffee Bar Layout	00:07:00
	Work Flow	00:06:00
	Clothing & Apparel	00:04:00
	Hygiene	00:03:00
	Real Life Scenarios and Simulation	00:07:00
	Espresso Machine Cleaning and Maintenance	00:11:00
Assignment
	Assignment – Barista Training	2 weeks, 3 days

Certificate of Achievement

Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:

Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99

This certification validates your knowledge and skills, boosting your employability in healthcare.

1. What is the Barista Training Course? +

The Barista Training Course is an online coffee skills course covering coffee origins, espresso machines, grinders, dosing, tamping, extraction, milk frothing, latte art, café workflow, hygiene, drink menus and customer service for beginners and hospitality learners.

2. Is this barista course suitable for beginners? +

Yes, this barista course is suitable for beginners who want to learn coffee skills from home. It starts with coffee basics before moving into espresso preparation, grinder use, milk frothing, latte art and café service routines.

3. What will I learn in this coffee brewing course? +

You will learn coffee varieties, harvesting, processing, espresso machines, grinder adjustment, dosing, distribution, tamping, extraction timing, milk frothing, latte art, coffee menu options, hygiene, workflow, bar layout and equipment cleaning for café-style service.

4. Does this course include latte art? +

Yes, the course includes latte art learning. Learners can explore milk frothing, foam texture, pouring movement, heart positioning and practice methods that support better coffee presentation and café-style drink finishing.

5. What jobs can this barista course support? +

This course can support learning routes linked to Barista, Café Assistant, Coffee Shop Assistant, Customer Service Assistant, Catering Assistant, Hospitality Assistant, Café Supervisor and Café Manager roles in coffee, food service and hospitality settings.