Diploma in Medical Secretary – QLS Endorsed

Serve a vital part in providing office assistance to medical personnel and enhance your development opportunities.

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i Last Updated: 22nd June 2026

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Overview

The extensive Diploma in Medical Secretary programme is created to give you the information and abilities required to succeed in a medical office environment.

In this course, you will be guided through organising schedules, maintaining medical records, effective filing systems in medical offices, and confidentiality in a medical environment. Our Diploma in Medical Secretary is a great place to unlock your healthcare administration achievements.

Key Benefits Included

► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field

Sneak Peek

Learning Outcomes

At the end of this course, you will be able to understand:

► Information Technology in Health Care
► Medical Jargon and Terminology
► Legal Aspects and Ethics
► How to maintain workplace safety
► Effective Filing Systems in Medical Offices

Who is This Course For?

The Diploma in Medical Secretary course is created to serve as your entry into a rewarding job that supports the healthcare industry. Whether you want to make a total career shift or work your way up the healthcare administration ladder, this course gives you the tools you need to succeed in a hectic medical setting.

Certification

CPD Certification

After successfully completing the assessment of this course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99

Endorsed Certificate of Achievement from the Quality Licence Scheme

Upon successful completion of this course, you will receive a free original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered for free. It should be noted that students who live outside the UK must pay a £10 postage fee.

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses

Career Opportunities

► Medical Secretary: £21,000 – £27,000
► Medical Assistant: £20,000 – £28,000
► Patient Service Representative: £18,000 – £25,000
► Medical Receptionist: £18,000 – £24,000
► Medical Records Technician: £22,000 – £30,000

Course Curriculum

The course covers a wide range of essential topics, including:

Module 01: Introduction to Medical Secretary

Module 02: Organise Schedules

Module 03: Maintaining Medical Records

Module 04: Effective Filing Systems in Medical Offices

Module 05: Confidentiality in a Medical Environment

Module 06: Controlling Stocks and Supplies

Module 07: Medical Jargon and Terminology

Module 08: Maintaining Workplace Safety

Module 09: Information Technology in Health Care

Module 10: Legal aspects and Ethics

Excellent

4.9 Average - 12 Reviews

★ Reviews

The medical terminology section was especially useful and helped me feel more familiar with healthcare language.

The course explained healthcare administration clearly without making it feel difficult to follow.

Course Curriculum

Diploma in Medical Secretary
	Module 01: Introduction to Medical Secretary	00:19:00
	Module 2: Organise Schedules	00:23:00
	Module 3: Maintaining Medical Records	00:22:00
	Module 4: Effective Filing Systems in Medical Offices	00:19:00
	Module 5: Confidentiality in a Medical Environment	00:17:00
	Module 6: Controlling Stocks and Supplies	00:11:00
	Module 7: Medical Jargon and Terminology	00:28:00
	Module 8: Maintaining Workplace Safety	00:23:00
	Module 9: Information Technology in Health Care	00:16:00
	Module 10: Legal aspects and Ethics	00:22:00
Mock Exam
	Mock Exam – Diploma in Medical Secretary	00:20:00
Final Exam
	Final Exam – Diploma in Medical Secretary	00:20:00
Assignment
	Assignment – Diploma in Medical Secretary	Unlimited

Certificate of Achievement

Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:

Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99

This certification validates your knowledge and skills, boosting your employability in healthcare.

Course Reviews

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1. What does a medical secretary do in healthcare environments? +

A medical secretary supports administrative activities such as scheduling appointments, maintaining records, handling communication, and supporting healthcare operations.

2. Do I need healthcare experience before taking this course? +

No previous healthcare experience is required. The course introduces foundational concepts and gradually develops healthcare administration understanding.

3. Why is medical terminology important? +

Medical terminology helps improve communication and supports understanding within healthcare environments and documentation processes.

4. Will I learn about patient records and confidentiality? +

Yes. The course includes medical records management and confidentiality principles used in healthcare settings.

5. Is this course suitable for healthcare administration careers? +

Yes. The course supports learners interested in healthcare office and administration environments.

6. What role does technology play in healthcare administration? +

Technology helps manage patient information, scheduling systems, records, and healthcare communication processes.

7. Are legal and ethical topics included? +

Yes. The course explores legal responsibilities and ethical considerations linked to healthcare administration.