IT : IT Support

An online IT Support course covering core IT concepts, hardware, operating systems, networking and security — self-paced and CPD accredited to boost your tech career.

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i Last Updated: 15th January 2026

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Course Overview

You’ll have an arsenal of skills to lock down your desired career after completing this [course_title] course. Moreover, you will have access to all of the materials in this course for free for a whole year and learn a multitude of highly coveted skills to move up the corporate ladder.

With this comprehensive [course_title] course, you’ll have all of your questions answered and all of the necessary expertise under your belt. Apart from setting you up for success, this course offers numerous advantages to make your learning experience more pleasurable and less stressful. So, add this [course_title] course to the basket and take your expertise up a notch!

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Why Choose Thames College?

Thames College offers you the benefit of —

Who Is This Course For?

Those who want to strengthen their professional skills while training for the desired job should take advantage of the [course_title] training! This course will keep you up-to-date with all the latest developments and coach you accordingly. So invest in this [course_title] course if you want the best training available.

Certificate of Achievement

Quality Licence Scheme Endorsed Certificate of Achievement

Upon successful completion of the [course_title] course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

- 129 GBP within UK

- 139 GBP for International Delivery (Postal Fees Included)

CPD Certification

After successfully completing the assessment of this [course_title] course, you can apply for the CPD accredited certificates. The PDF version is only £2.99 and the Hardcopy version will cost you £8.99.

Disclaimer

The [course_title] course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this [course_title] course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the [course_title] course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The [course_title] course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.

The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

Requirements

No formal entry requirements! No prerequisites or relevant experience is required!

This course is accessible to anyone with an eagerness to learn. All you require is—

Career Path

Utilise this all-inclusive course to acquire the skills and expertise you’ll need to thrive in the workplace.

Course Curriculum

Section 1: Introduction
	Unit 1: Introduction	00:01:00
	Unit 2: Course Outline	00:06:00
Section 2: Information Technology
	Unit 1: Facts about Information Technology (IT)	00:05:00
	Unit 2: What is Information Technology & How IT Works	00:02:00
Section 3: Components of IT
	Unit 1: IT Components	00:02:00
Section 4: Hardware
	Unit 1: What is Hardware	00:02:00
	Unit 2: Examples of Computer	00:02:00
	Unit 3: Computer Hardware Manufacturers	00:04:00
	Unit 4: Hardware Jobs	00:05:00
Section 5: Operating System
	Unit 1: What is Operating System	00:02:00
	Unit 2: Examples of Operating System	00:08:00
	Unit 3: Operating System Jobs	00:10:00
	Unit 4: OS Tools Related Jobs	00:02:00
Section 6: Application/Software
	Unit 1: What is Application/Software	00:03:00
	Unit 2: Software Building Tools and Languages	00:03:00
	Unit 3: Software/Application Building Jobs	00:03:00
	Unit 4: Software/Application User Jobs	00:03:00
Section 7: Networking
	Unit 1: What is Computer Networking	00:02:00
	Unit 2: Computer Network Companies	00:02:00
	Unit 3: Network Jobs	00:04:00
Section 8: Security
	Unit 1: What is Computer Security	00:02:00
	Unit 2: Security Companies	00:01:00
	Unit 3: Security Jobs	00:03:00
Section 9: Traffic Flow & Enterprise Level IT Components
	Unit 1: How Information Flow within IT	00:02:00
	Unit 2: Enterprise Level IT Components	00:02:00
Section 10: Storage
	Unit 1: What is Storage	00:05:00
	Unit 2: Storage Companies and Technologies	00:02:00
	Unit 3: Jobs in Storage	00:02:00
Section 11: Database
	Unit 1: What is Database	00:02:00
	Unit 2: Database Type and Technologies	00:04:00
	Unit 3: Database Jobs	00:02:00
Section 12: Virtualisation & Cloud
	Unit 1: What is Virtualisation	00:03:00
	Unit 2: What is Cloud Technology	00:02:00
	Unit 3: Virtualisation and Cloud Companies	00:02:00
	Unit 4: Virtualisation and Cloud Jobs	00:02:00
Section 13: Management & Other IT Jobs
	Unit 1: IT Management Jobs	00:03:00
	Unit 2: Other IT Jobs	00:09:00
Assignment
	Assignment – IT : IT Support	5 days, 10 hours