Admin Skills Mastery: Data Entry, Minute Taking & Email Etiquette
Course Overview
Admin Skills Mastery: Data Entry, Minute Taking & Email Etiquette is a practical, career-focused course designed to transform you into a confident, organised, and highly efficient administrative professional. In today’s fast-paced business environment, strong admin skills are the backbone of every successful organisation. This course equips you with essential office skills—from professional communication and business etiquette to record keeping, scheduling, and financial admin tasks. Whether you’re starting out or aiming to upskill, this course helps you become the reliable professional every workplace depends on.
Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Real-World Benefits
This Bundle prepares you to confidently handle day-to-day office responsibilities with professionalism and accuracy. You’ll improve workplace efficiency, communicate clearly with colleagues and clients, manage information securely, and support managers effectively—making you a valuable asset in any business, charity, or public sector organisation.
Description
Admin Skills Mastery: Data Entry, Minute Taking & Email Etiquette covers the full scope of modern office administration. You’ll begin with the foundations of office administration and the core skills of an effective administrator, then progress into business etiquette, professional communication, and telephone skills. The course develops your ability to organise meetings and conferences, manage travel arrangements, handle mail services, and represent senior staff professionally. You’ll also gain strong competence in record keeping, filing systems, business writing, invoicing, petty cash, planning, scheduling, time management, and customer service, ensuring you are job-ready for real administrative roles.
Learning Outcomes of this course:
- Understand the core principles of office administration
- Develop strong data entry, record keeping, and filing skills
- Master minute taking, business writing, and email etiquette
- Communicate confidently using telephone and customer service skills
- Organise meetings, conferences, travel, and schedules efficiently
- Apply effective time management, planning, and organisational skills
- Handle basic invoicing and petty cash accurately and responsibly
Who is this course for?
This course is ideal for:
- Aspiring administrators, office assistants, and receptionists
- Individuals looking to enter office-based roles
- Professionals seeking to upgrade admin and organisational skills
- Entrepreneurs and small business owners managing their own admin
- Anyone wanting to improve professional communication and office confidence
Courses You will Receive with This Admin Skills Mastery Bundle
1 QLS endorsed course that will make your armoury of expertise heavier—
01. Admin Skills Mastery: Data Entry, Minute Taking & Email Etiquette
3 additional CPD accredited courses that will give you an edge over your competitors—
01. Data Entry Administrator Training
02. Minute Taking Administrator
03. Email Etiquette
Requirements
No formal entry requirements! No prerequisites or relevant experience required!
This course is accessible to anyone with an eagerness to learn. All you require is –
- No prior experience or qualifications required
- Basic literacy and willingness to learn
- Access to a computer or smart device with internet
- Ideal for beginners and career switchers
- Career-focused curriculum aligned with real office roles
- Flexible online learning—study anytime, anywhere
- Clear, practical content designed for immediate workplace use
- Suitable for UK employers’ expectations
- Trusted training provider focused on skills, confidence, and employability
Career Path
Upon completing the Admin Skills Mastery: Data Entry, Minute Taking & Email Etiquette, you’ll have a wide range of career opportunities open to you. Here are some potential career paths:
- Administrative Assistant – £20,000 to £26,000 per year
- Office Administrator – £22,000 to £30,000 per year
- Receptionist / Front Office Executive – £19,000 to £25,000 per year
- Personal Assistant (PA) – £25,000 to £40,000 per year
- Office Manager (with experience) – £30,000 to £45,000+ per year
Course Curriculum
| Module 01: Introduction to Office Administration | |||
| Module 01: Introduction to Office Administration | 00:16:00 | ||
| Assessment Module 01 | |||
| Module 01 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 02: Skills of an Effective Administrator | |||
| Module 02: Skills of an Effective Administrator | 00:17:00 | ||
| Assessment Module 02 | |||
| Module 02 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 03: Business Etiquette | |||
| Module 03: Business Etiquette | 00:21:00 | ||
| Assessment Module 03 | |||
| Module 03 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 04: Business Telephone Skills | |||
| Module 04: Business Telephone Skills | 00:21:00 | ||
| Assessment Module 04 | |||
| Module 04 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 05: Representing Your Boss and Company | |||
| Module 05: Representing Your Boss and Company | 00:36:00 | ||
| Assessment Module 05 | |||
| Module 05 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 06: Mail Services and Shipping | |||
| Module 06: Mail Services and Shipping | 00:27:00 | ||
| Assessment Module 06 | |||
| Module 06 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 07: Travel Arrangements | |||
| Module 07: Travel Arrangements | 00:26:00 | ||
| Assessment Module 07 | |||
| Module 07 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 08: Organising Meeting and Conferences | |||
| Module 08: Organising Meeting and Conferences | 00:27:00 | ||
| Assessment Module 08 | |||
| Module 08 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 09: Time Management | |||
| Module 09: Time Management | 00:37:00 | ||
| Assessment Module 09 | |||
| Module 09 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 10: Record Keeping and Filing Systems | |||
| Module 10: Record Keeping and Filing Systems | 00:30:00 | ||
| Assessment Module 10 | |||
| Module 10 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 11: Business Writing Skills | |||
| Module 11: Business Writing Skills | 00:42:00 | ||
| Assessment Module 11 | |||
| Module 11 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 12: Organisational Skills | |||
| Module 12: Organisational Skills | 00:27:00 | ||
| Assessment Module 12 | |||
| Module 12 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 13: Communication Skills | |||
| Module 13: Communication Skills | 00:27:00 | ||
| Assessment Module 13 | |||
| Module 13 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 14: Customer Service | |||
| Module 14: Customer Service | 00:18:00 | ||
| Assessment Module 14 | |||
| Module 14 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 15: Effective Planning and Scheduling | |||
| Module 15: Effective Planning and Scheduling | 00:48:00 | ||
| Assessment Module 15 | |||
| Module 15 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Module 16: Invoicing/Petty Cash | |||
| Module 16: Invoicing/Petty Cash | 00:29:00 | ||
| Assessment Module 16 | |||
| Module 16 Final Quiz Exam – Administrative Management Advanced Diploma | 00:10:00 | ||
| Recommended Readings | |||
| Recommended Readings – Administrative Management Advanced Diploma | 1 week, 5 days | ||
| Optional Assignment | |||
| Optional Assignment – Administrative Management Advanced Diploma | 1 week, 5 days | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
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