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Admin, Secretarial and PA Diploma
Overview
Behind every well-run office, there’s someone quietly keeping everything on track. This Admin, Secretarial and PA Diploma shows you how that role works—and how to do it with confidence.
You’ll learn how to manage schedules, organise information, handle communication, and support daily operations without things slipping through the cracks. The course focuses on the real flow of office life, where timing, clarity, and attention to detail make all the difference.
Whether you’re stepping into your first office role or aiming to become more organised and reliable in a professional setting, this course gives you a structured way to build those skills.
Key Benefits Included
► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant access to course materials
► 24/7 learner support available
► Self-paced learning across all devices
► Fully online course with interactive content
► Focus on real office coordination and support tasks
► Designed to improve organisation and workflow skills
Learning Outcomes
► Understand how administrative roles support workplace operations
► Develop strong organisational and time management skills
► Handle communication clearly in professional settings
► Manage schedules, meetings, and documentation efficiently
► Understand office workflows and task coordination
► Build confidence in supporting teams and managers
► Improve accuracy and attention to detail in daily tasks
Who is This Course For?
► Beginners looking to enter office-based roles
► Job seekers preparing for admin or PA positions
► Career switchers moving into structured work environments
► Individuals wanting to improve organisation and coordination skills
► Administrative staff aiming to build stronger foundations
► Anyone interested in professional office work
Certification
CPD Certification
After successfully completing the assessment of this course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99
Endorsed Certificate of Achievement from the Quality Licence Scheme
Upon successful completion of the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —
► 139 GBP within UK
► 149 GBP for International Delivery — Postal Fees Included
Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses
Career Opportunities
► Office Administrator: £20,000 – £29,000 per year
► Administrative Coordinator: £21,000 – £30,000 per year
► Reception and Office Support Staff: £19,000 – £27,000 per year
► Junior Personal Assistant: £22,000 – £33,000 per year
Course Curriculum
The course covers a wide range of essential topics, including:
Excellent
4.8 Average - 16 Reviews
Course Curriculum
| Admin, Secretarial and PA Diploma | |||
| Module 01: Personal Assistant | |||
| Personal Assistant | 01:23:00 | ||
| Module 02: Admin Support | |||
| Admin Support | 01:54:00 | ||
| Module 03: Administrative Management | |||
| Administrative Management | 01:00:00 | ||
| Module 04: Organisational Skills | |||
| Organisational Skills | 01:16:00 | ||
| Module 05: Telephone Etiquette | |||
| Telephone Etiquette | 01:07:00 | ||
| Module 06: Business Writing | |||
| Business Writing | 01:24:00 | ||
| Module 07: Time Management | |||
| Time Management | 01:09:00 | ||
| Module 08: Body Language and Effective Communication | |||
| Body Language and Effective Communication | 01:23:00 | ||
| Module 09: Meeting Management | |||
| Meeting Management | 01:24:00 | ||
| Module 10: Excel Basics | |||
| Navigate the Excel User Interface | 00:28:00 | ||
| Use Excel Commands | 00:10:00 | ||
| Create and Save a Basic Workbook | 00:19:00 | ||
| Enter Cell Data | 00:12:00 | ||
| Use Excel Help | 00:05:00 | ||
| Create Worksheet Formulas | 00:15:00 | ||
| Insert Functions | 00:17:00 | ||
| Reuse Formulas and Functions | 00:17:00 | ||
| Insert, Delete, and Adjust Cells, Columns, and Rows | 00:10:00 | ||
| Search for and Replace Data | 00:09:00 | ||
| Use Proofing and Research Tools | 00:07:00 | ||
| Apply Text Formats | 00:16:00 | ||
| Apply Number Format | 00:08:00 | ||
| Align Cell Contents | 00:09:00 | ||
| Apply Styles and Themes | 00:12:00 | ||
| Apply Basic Conditional Formatting | 00:11:00 | ||
| Create and Use Templates | 00:08:00 | ||
| Preview and Print a Workbook | 00:10:00 | ||
| Set Up the Page Layout | 00:09:00 | ||
| Configure Headers and Footers | 00:07:00 | ||
| Manage Worksheets | 00:05:00 | ||
| Manage Workbook and Worksheet Views | 00:07:00 | ||
| Manage Workbook Properties | 00:06:00 | ||
| Module 11: PowerPoint Basic | |||
| Customize the User Interface | 00:19:00 | ||
| Set PowerPoint 2016 Options | 00:07:00 | ||
| Modify Slide Masters and Slide Layouts | 00:16:00 | ||
| Add Headers and Footers | 00:05:00 | ||
| Modify the Notes Master and the Handout Master | 00:04:00 | ||
| Create SmartArt | 00:09:00 | ||
| Modify SmartArt | 00:05:00 | ||
| Write Math Equations | 00:07:00 | ||
| Add Audio to a Presentation | 00:09:00 | ||
| Add Video to a Presentation | 00:10:00 | ||
| Customize Animations and Transitions | 00:14:00 | ||
| Review a Presentation | 00:15:00 | ||
| Store and Share Presentations on the Web | 00:06:00 | ||
| Annotate a Presentation | 00:07:00 | ||
| Set Up a Slide Show | 00:08:00 | ||
| Create a Custom Slide Show | 00:03:00 | ||
| Add Hyperlinks and Action Buttons | 00:07:00 | ||
| Record a Presentation | 00:05:00 | ||
| Secure a Presentation | 00:11:00 | ||
| Broadcast a Slide Show | 00:07:00 | ||
| Create a Video or a CD | 00:08:00 | ||
| Mock Exam | |||
| Mock Exam – Admin, Secretarial and PA Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Admin, Secretarial and PA Diploma | 00:20:00 | ||
| Assignment | |||
| Assignment – Admin, Secretarial and PA Diploma | 2 weeks, 2 days | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
Course Reviews
No Reviews found for this course.
This course teaches administrative, secretarial, and PA skills used in office environments.
No, it is suitable for beginners.
You will learn organisation, communication, scheduling, and office coordination.
Yes, it supports moving into office-based roles
The course is self-paced.
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