Admin Support Assistant Training Course

4.8 ( 10 REVIEWS )

112 STUDENTS

Overview

Many offices face delays, missed messages, and poor organisation, making daily tasks harder to manage without the right support skills. The Admin Support Assistant course provides a clear way to build confidence in handling office duties. In this Admin Support Assistant course, you will learn how to manage communication, organise meetings, and support business operations. The Admin Support Assistant course also covers diary management, customer service, and record keeping. By completing the Admin Support Assistant course, you will improve your ability to handle tasks, support teams, and maintain smooth workflows. This course helps you stay organised, communicate clearly, and manage responsibilities effectively in a professional setting.

Key Benefits Included

► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field

Sneak Peek

Learning Outcomes

► Manage daily admin tasks and office support duties
► Organise meetings, travel plans, and business schedules
► Apply professional communication and customer service skills
► Maintain records, filing systems, and documentation
► Demonstrate effective time management and planning skills

Who is This Course For?

► Beginners seeking admin support roles
► Office assistants and junior staff
► Receptionists and front desk workers
► Students preparing for office careers
► Professionals improving organisational skills

Certification

CPD Certification

After successfully completing the assessment of this course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99

Endorsed Certificate of Achievement from the Quality Licence Scheme

Upon successful completion of the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —
► 139 GBP within UK
► 149 GBP for International Delivery — Postal Fees Included

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses

Career Opportunities

► Admin Support Assistant – £18,000 to £27,000 per year
► Office Administrator – £20,000 to £32,000 per year
► Personal Assistant – £25,000 to £40,000 per year
► Receptionist – £18,000 to £26,000 per year
► Office Coordinator – £22,000 to £35,000 per year

Course Curriculum

The course covers a wide range of essential topics, including:

Module 1: Introduction to Admin Support Assistant

Module 2: Business Telephone Skills

Module 3: Representing Your Boss and Company

Module 4: Business Etiquette

Module 5: Mail Services and Shipping

Module 6: Travel Arrangements

Module 7: Organising Meeting and Conferences

Module 8: Diary Management and Note taking

Module 9: Time Management

Module 10: Record Keeping and Filing Systems

Module 11: Business Writing Skills

Module 12: Organisational Skills

Module 13: Communication Skills

Module 14: Customer Service

Module 15: Effective Planning and Scheduling

Module 16: Invoicing/Petty Cash

Excellent

4.7 Average - 10 Reviews

★ Reviews

This course improved my confidence in handling office tasks and communication.

The content is clear and helpful. I feel more organised and ready for admin work.

Course Curriculum

Admin Support Assistant
Module 1: Introduction to Admin Support Assistant
	Module 1: Introduction to Admin Support Assistant	00:17:00
Module 2: Business Telephone Skills
	Module 2: Business Telephone Skills	00:19:00
Module 3: Representing Your Boss and Company
	Module 3: Representing Your Boss and Company	00:34:00
Module 4: Business Etiquette
	Module 4: Business Etiquette	00:19:00
Module 5: Mail Services and Shipping
	Module 5: Mail Services and Shipping	00:34:00
Module 6: Travel Arrangements
	Module 6: Travel Arrangements	00:25:00
Module 7: Organising Meeting and Conferences
	Module 7: Organising Meeting and Conferences	00:25:00
Module 8: Diary Management and Note taking
	Module 8: Diary Management and Note taking	00:21:00
Module 9: Time Management
	Module 9: Time Management	00:35:00
Module 10: Record Keeping and Filing Systems
	Module 10: Record Keeping and Filing Systems	00:30:00
Module 11: Business Writing Skills
	Module 11: Business Writing Skills	00:42:00
Module 12: Organisational Skills
	Module 12: Organisational Skills	00:25:00
Module 13: Communication Skills
	Module 13: Communication Skills	00:27:00
Module 14: Customer Service
	Module 14: Customer Service	00:18:00
Module 15: Effective Planning and Scheduling
	Module 15: Effective Planning and Scheduling	00:48:00
Module 16: Invoicing/Petty Cash
	Module 16: Invoicing/Petty Cash	00:27:00
Final Quiz Exam
	Final Quiz Exam – Admin Support Assistant	00:10:00
Assignment
	Optional Assignment – Admin Support Assistant	1 week