Administration : Admin Support Training
Overview
Things only feel “easy” in an office when someone is quietly making sure everything works. This Administration: Admin Support Training focuses on the everyday actions that keep tasks organised, communication clear, and work moving without delays.
You’ll learn how to support team activities, manage information, and handle routine responsibilities with consistency. The course highlights how small details—when handled properly—create smooth and efficient workflows.
Whether you’re starting your first role or looking to become more reliable in a support position, this course gives you a practical and structured way to build those skills.
Key Benefits Included
► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant access to all course materials
► 24/7 learner support available
► Self-paced learning across all devices
► Fully online course with interactive content
► Focus on day-to-day admin support tasks
► Designed to improve efficiency and consistency
Learning Outcomes
► Understand the role of admin support in workplace operations
► Develop organisational and coordination skills
► Handle communication effectively in office settings
► Manage basic office tasks and responsibilities
► Support teams with structured workflows
► Improve attention to detail in daily work
► Build confidence in admin support roles
Who is This Course For?
► Beginners looking to enter office support roles
► Job seekers preparing for admin positions
► Individuals wanting to improve organisation skills
► Administrative staff building confidence in their roles
► Career switchers entering office environments
► Anyone interested in structured workplace support tasks
Certification
CPD Certification
After successfully completing the assessment of this course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99
Career Opportunities
► Office Support Assistant: £19,000 – £26,000 per year
► Administrative Assistant: £20,000 – £28,000 per year
► Reception and Support Staff: £19,000 – £25,000 per year
► Data Entry and Office Support Roles: £19,000 – £26,000 per year
Course Curriculum
The course covers a wide range of essential topics, including:
Excellent
4.7 Average - 8 Reviews
Course Curriculum
| Module 1: Introduction to Admin Support Assistant | |||
| Module 1: Introduction to Admin Support Assistant | 00:17:00 | ||
| Module 2: Business Telephone Skills | |||
| Module 2: Business Telephone Skills | 00:19:00 | ||
| Module 3: Representing Your Boss and Company | |||
| Module 3: Representing Your Boss and Company | 00:34:00 | ||
| Module 4: Business Etiquette | |||
| Module 4: Business Etiquette | 00:19:00 | ||
| Module 5: Mail Services and Shipping | |||
| Module 5: Mail Services and Shipping | 00:34:00 | ||
| Module 6: Travel Arrangements | |||
| Module 6: Travel Arrangements | 00:25:00 | ||
| Module 7: Organising Meeting and Conferences | |||
| Module 7: Organising Meeting and Conferences | 00:25:00 | ||
| Module 8: Diary Management and Note taking | |||
| Module 8: Diary Management and Note taking | 00:21:00 | ||
| Module 9: Time Management | |||
| Module 9: Time Management | 00:35:00 | ||
| Module 10: Record Keeping and Filing Systems | |||
| Module 10: Record Keeping and Filing Systems | 00:30:00 | ||
| Module 11: Business Writing Skills | |||
| Module 11: Business Writing Skills | 00:42:00 | ||
| Module 12: Organisational Skills | |||
| Module 12: Organisational Skills | 00:25:00 | ||
| Module 13: Communication Skills | |||
| Module 13: Communication Skills | 00:27:00 | ||
| Module 14: Customer Service | |||
| Module 14: Customer Service | 00:18:00 | ||
| Module 15: Effective Planning and Scheduling | |||
| Module 15: Effective Planning and Scheduling | 00:48:00 | ||
| Module 16: Invoicing/Petty Cash | |||
| Module 16: Invoicing/Petty Cash | 00:27:00 | ||
| Optional Assignment | |||
| Optional Assignment – Administration : Admin Support Training | 1 week | ||
| Final Exam | |||
| Final Quiz Exam – Admin Support Assistant | 00:10:00 | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
Course Reviews
No Reviews found for this course.
This course teaches admin support skills used in everyday office environments
No, it is suitable for beginners
You will learn organisation, communication, and office support tasks.
Yes, it prepares you for basic admin support positions
The course is self-paced.
