Administrative Management |
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Module 01: Introduction to Office Administration |
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00:16:00 |
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Module 02: Skills of an Effective Administrator |
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00:17:00 |
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Module 03: Business Etiquette |
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00:21:00 |
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Module 04: Business Telephone Skills |
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00:21:00 |
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Module 05: Representing Your Boss and Company |
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00:36:00 |
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Module 06: Mail Services and Shipping |
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00:27:00 |
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Module 07: Travel Arrangements |
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00:26:00 |
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Module 08: Organising Meeting and Conferences |
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00:27:00 |
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Module 09: Time Management |
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00:37:00 |
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Module 10: Record Keeping and Filing Systems |
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00:30:00 |
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Module 11: Business Writing Skills |
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00:42:00 |
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Module 12: Organisational Skills |
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00:27:00 |
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Module 13: Communication Skills |
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00:27:00 |
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Module 14: Customer Service |
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00:18:00 |
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Module 15: Effective Planning and Scheduling |
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00:48:00 |
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Module 16: Invoicing/Petty Cash |
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00:29:00 |
Mock Exam |
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Mock Exam – Administrative Management |
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00:20:00 |
Final Exam |
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Final Exam- Diploma in Administrative Management |
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00:20:00 |