Administrative Management

4.6 ( 16 REVIEWS )

259 STUDENTS

Overview

When systems work well, people don’t notice—but when they don’t, everything slows down. This Administrative Management course focuses on building the structure behind efficient workplaces, where tasks, information, and responsibilities stay organised and under control.
You’ll learn how to manage workflows, coordinate daily operations, and create systems that keep work moving without confusion. The course highlights how strong administrative management turns scattered tasks into clear, repeatable processes.
Whether you’re managing responsibilities or preparing to take on more control in an office environment, this course gives you a practical way to build order, clarity, and consistency in your work.

Key Benefits Included

► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant access to course materials
► 24/7 learner support available
► Self-paced learning across all devices
► Fully online course with interactive content
► Focus on workflow systems and organisation
► Designed for real workplace efficiency

Sneak Peek

Learning Outcomes

► Understand the role of administrative management in organisations
► Develop structured workflows for daily operations
► Manage tasks, information, and responsibilities efficiently
► Improve organisation and coordination across teams
► Identify gaps and improve operational processes
► Maintain consistency and accuracy in administrative work
► Build confidence in managing office systems

Who is This Course For?

► Individuals aiming to move into administrative management roles
► Office staff handling multiple responsibilities
► Administrative professionals improving workflow skills
► Career switchers entering structured office environments
► Team coordinators managing daily operations
► Anyone interested in workplace organisation and efficiency

Certification

CPD Certification

After successfully completing the assessment of this course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99

Career Opportunities

► Administrative Manager: £28,000 – £42,000 per year
► Office Coordinator: £24,000 – £34,000 per year
► Operations Support Officer: £25,000 – £36,000 per year
► Business Support Administrator: £23,000 – £32,000 per year

Course Curriculum

The course covers a wide range of essential topics, including:

Module 01: Introduction to Office Administration

Module 02: Skills of an Effective Administrator

Module 04: Business Telephone Skills

Module 05: Representing Your Boss and Company

Module 07: Travel Arrangements

Module 08: Organising Meeting and Conferences

Module 09: Time Management

Module 10: Record Keeping and Filing Systems

Module 11: Business Writing Skills

Module 12: Organisational Skills

Module 13: Communication Skills

Module 14: Customer Service

Module 15: Effective Planning and Scheduling

Module 16: Invoicing/Petty Cash

Excellent

4.6 Average - 8 Reviews

★ Reviews

Very structured and practical. Helped me organise my work much better.

Clear and focused. Great for understanding workflow management.

Course Curriculum

Administrative Management
	Module 01: Introduction to Office Administration	00:16:00
	Module 02: Skills of an Effective Administrator	00:17:00
	Module 03: Business Etiquette	00:21:00
	Module 04: Business Telephone Skills	00:21:00
	Module 05: Representing Your Boss and Company	00:36:00
	Module 06: Mail Services and Shipping	00:27:00
	Module 07: Travel Arrangements	00:26:00
	Module 08: Organising Meeting and Conferences	00:27:00
	Module 09: Time Management	00:37:00
	Module 10: Record Keeping and Filing Systems	00:30:00
	Module 11: Business Writing Skills	00:42:00
	Module 12: Organisational Skills	00:27:00
	Module 13: Communication Skills	00:27:00
	Module 14: Customer Service	00:18:00
	Module 15: Effective Planning and Scheduling	00:48:00
	Module 16: Invoicing/Petty Cash	00:29:00
Mock Exam
	Mock Exam – Administrative Management	00:20:00
Final Exam
	Final Exam- Diploma in Administrative Management	00:20:00