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Advanced Property Management and Housing Expertise Bundle: UK Property Law, Portfolio Building, Customer Service, and Productivity Strategies for Housing Professionals

Advanced Property Management and Housing Expertise Bundle: UK Property Law, Portfolio Building, Customer Service, and Productivity Strategies for Housing Professionals

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Course Overview

The Advanced Property Management and Housing Expertise Bundle: UK Property Law, Portfolio Building, Customer Service, and Productivity Strategies for Housing Professionals is a comprehensive, professional-level programme designed for property managers, housing officers, landlords, and real estate professionals. This bundle equips learners with in-depth knowledge of UK property law, effective portfolio management, customer service excellence, and productivity strategies to operate efficiently and compliantly in the housing sector.

Duration: 3 weeks, 4 days | Level: Intermediate | Language: English

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

What You'll Learn

UK property law fundamentals, including tenancy agreements, landlord and tenant rights, and legal obligations
Portfolio management strategies to maximise returns and maintain high occupancy levels
Effective communication and customer service techniques for tenants, clients, and stakeholders
Productivity and organisational strategies for housing professionals to optimise workflow and efficiency
Property maintenance planning, risk assessment, and health & safety compliance

Financial management and budgeting for housing portfolios
Regulatory compliance, inspections, and audit preparation
Conflict resolution, dispute management, and professional negotiation skills
Strategies for digital management of property portfolios, including software and technology tools
Development of a professional portfolio demonstrating housing expertise and operational competence

Exclusive Offer

What You'll Get

Complete bundle covering UK property law, portfolio management, customer service, and productivity strategies
Practical examples, case studies, and templates for property management operations
Tools and resources or workflow optimisation, tenant communications, and compliance tracking
Self-paced, flexible learning suitable for beginners, intermediate, and experienced housing professionals
Certificate of completion to validate expertise and support career progression or professional development

Course Curriculum

Housing Officer Training
	Module 1: Introduction to Social Housing	00:15:00
	Module 2: Career Prospects of Social Housing Manager	00:25:00
	Module 3: Tenant Selection and Tenant Management	00:28:00
	Module 4: Managing Rental Income and Arrears	00:24:00
	Module 5: Time Management	00:37:00
	Module 6: Organisational Skills	00:27:00
	Module 7: Communication Skills	00:27:00
	Module 8: Negotiation Techniques	00:19:00
	Module 9: Dealing with Anti-Social Behaviours	00:39:00
	Module 10: Stress Management	00:19:00
	Module 11: Maintenance, Safety, and Security of Social Housing	00:32:00
	Module 12: Resident Involvement in Social Housing	00:31:00
Assignment
	Assignment – Housing Officer Training	3 weeks, 4 days