Airline Passenger Service Training
Introduction
The Airline Passenger Service Training course is designed to provide you with the information, know-how and ambitious advantages you require to acquire a career in airline industries or join an airline or ground handling agency for the position of Airline Passenger Service Assistant or Agent.
Description
By enrolling in this course, you will understand the roles and responsibilities of an airline passenger service assistant. You will understand how to manage passengers, and their luggage, and make sure they get on the right flight. Additionally, learn how to make announcements, and assist passengers with boarding, security and safety.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion you will qualify for the UK and internationally-recognised certification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Airline Passenger Service Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Airline Passenger Service Training | |||
| Module 1: Aviation and Airline Industry in the United Kingdom | 00:20:00 | ||
| Module 2: Types of Airlines and Airline Business Models | 00:20:00 | ||
| Module 3: Type of Aircraft | 00:30:00 | ||
| Module 4: Passenger Service Agent | 00:15:00 | ||
| Module 5: IATA Airport Code | 00:25:00 | ||
| Module 6: Checking in and Security | 00:15:00 | ||
| Module 7: Regulatory Authority | 00:15:00 | ||
| Module 8: Dangerous Goods’ | 00:25:00 | ||
| Module 9: Travel Document Verification | 00:15:00 | ||
| Module 10: Geography | 00:25:00 | ||
| Module 11: Airline Deregulation and Hub-and-Spoke Networks and Air Freedom Right | 00:10:00 | ||
| Module 12: Baggage Pollicy and Labeling | 00:20:00 | ||
| Module 13: Airline Fare Type | 00:30:00 | ||
| Module 14: Airline Terminology and Glossary | 00:45:00 | ||
| Airline Passenger Service Training - Figures and Diagrams | |||
| Airline Passenger Service Training – Figures and Diagrams | 00:00:00 | ||
| Mock Exam | |||
| Mock Exam – Airline Passenger Service Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Airline Passenger Service Training | 00:20:00 | ||
Certificate of Achievement
CPD Accredited Certification
Certification is available –
- In PDF for £2.99
- Hard copy for £8.99
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