Barista & Waiter with Service Excellence & Hospitality Skills Training
Online barista & waiter hospitality training covering service excellence and coffee brewing with certification.
146 Students
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Overview
Hospitality is the UK’s third largest employer, with 3.6 million people working in the sector. The Barista and Waiter Training Course helps learners build coffee brewing, table service and front-of-house knowledge, covering coffee origins, espresso machines, grinders, dosing, tamping, extraction, milk frothing, latte art, hot drinks, workflow, table setting, order taking, meal service, hygiene, complaints and payment handling.
If hospitality service feels fast, technical and people-focused, this online course gives clearer steps, practical confidence and career value. It suits beginners, aspiring baristas, wait staff, café workers, hospitality learners and career changers building CV value for Barista, Waiter, Café Assistant, Customer Service Assistant, Catering Assistant or Restaurant Manager roles.
Enrol today and study coffee, waiter service and hospitality skills online from home with flexible certificate options.
Key Benefits Included
► Accredited by CPD
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field
Courses We Are Offering with This Bundle
Course 01: Barista & Waiter with Service Excellence & Hospitality Skills Training
Course 02: Restaurant Management
Course 03: How to Improve Your Food Hygiene Rating
Course 04: Foodies Ultimate Food Photography
Course 05: Job Interview Preparation Training
Course 06: Creating a Professional LinkedIn profile
Course 07: Building a Relevant LinkedIn Network
Course 08: Perfect Linkedin profile – Hack Your Way to Recruiter’s Shortlist
Course 09: Resume Writing & Job Search With LinkedIn and Interview Tips
Learning Outcomes
This course builds coffee brewing, waiter service, hygiene, complaint handling and customer care knowledge for learners entering hospitality roles online.
By the end of this course, learners will be able to:
► Identify coffee origins, bean varieties and processing methods clearly.
► Describe espresso machines, grinders and extraction setup steps confidently.
► Explain milk steaming, frothing and basic latte art methods.
► Recognise table setting, order taking and meal service procedures.
► Handle customer complaints, payments and service communication with confidence.
► Describe hygiene, teamwork and workplace standards in hospitality settings.
Who is This Course For?
This course suits learners who want online hospitality training for barista work, waiter service, café skills or restaurant roles today.
► Beginners who want to learn barista and waiter skills online.
► Aspiring baristas building espresso and café service knowledge online.
► Wait staff wanting stronger table service and order confidence.
► Hospitality workers exploring coffee, meals and front-of-house service skills.
► Coffee lovers interested in latte art and customer service.
► Career changers exploring café, restaurant or hospitality roles online.
Certification
CPD Certification
After successfully completing the assessment of this Barista & Waiter with Service Excellence & Hospitality Skills Training course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99
Career Opportunities
This course supports UK café, restaurant and hospitality routes where coffee service, table service, hygiene, teamwork and customer care can support steady career growth online.
► Barista — Average UK salary: £19,000–£24,000 per year
► Waiter / Waitress — Average UK salary: £19,000–£24,000 per year
► Café Assistant — Average UK salary: £13,000–£23,000 per year
► Customer Service Assistant — Average UK salary: £20,000–£30,000 per year
► Catering Assistant — Average UK salary: £17,000–£25,000 per year
► Restaurant Manager — Average UK salary: £26,000–£40,000 per year
Course Curriculum
The course covers a wide range of essential topics, including:
► Coffee Tree and Brief History of Coffee
► Coffee Varieties
► Coffee Growing and Harvest
► Coffee Processing Methods
► Coffee Grading
► First, Second and Third Wave of Coffee
► Coffee Defects and Sorting
► Introduction to Espresso Machines
► Manual, Semi-Auto and Full Auto Espresso Machines
► Working Principles of Volumetric Machines
► Espresso Machine Boiler Types
► Espresso Grinder
► Grinder Burrs
► How to Adjust the Grinder
► Dosing
► Distribution
► Tamping and Tampers
► Inserting the Portafilter
► Starting the Pump
► Flushing the Group and Cleaning the Portafilter
► Naked Portafilter and Its Use
► The Importance of Water
► Understanding Time Concept and Practices
► Under and Over Extraction
► Channelling
► Steam Boiler and Steam Wand
► Milk Selection
► Milk Frothing and Heat Targets
► Milk Splitting
► Difference Between Cappuccino and Latte Foam
► Latte Art Basics
► Latte Art Development
► Pouring Manoeuvres
► Heart Positioning and Cutting
► Pouring Workouts
► Espresso Variations
► Espresso with Water
► Espresso with Milk
► Espresso with Ice
► Coffee Bar Layout
► Workflow
► Clothing and Apparel
► Hygiene
► Real-Life Scenarios and Simulation
► Espresso Machine Cleaning and Maintenance
Excellent
4.6 Average - 15 Reviews
Course Curriculum
| Section 01: Introduction to Coffee | |||
| Coffee Tree and Brief History of Coffee | 00:15:00 | ||
| Coffee Varieties | 00:20:00 | ||
| Coffee Growing and Harvest | 00:06:00 | ||
| Coffee Processing Methods | 00:08:00 | ||
| Coffee Grading | 00:09:00 | ||
| First, Second and Third Wave of Coffee | 00:11:00 | ||
| Coffee Defects and Sorting | 00:06:00 | ||
| Section 02: Espresso Machine | |||
| Introduction to Espresso Machine | 00:21:00 | ||
| Manual, Semi-Auto and Full Auto (Volumetric) Espresso Machines | 00:05:00 | ||
| Working Principles of Volumetric Machines | 00:02:00 | ||
| Espresso Machines Boiler Types | 00:05:00 | ||
| Section 03: Espresso Grinder | |||
| Espresso Grinder | 00:10:00 | ||
| Grinder Burrs | 00:03:00 | ||
| How to Adjust the Grinder? | 00:03:00 | ||
| Section 04: Introduction to Espresso & Espresso Mechanics | |||
| Dosing | 00:02:00 | ||
| Distribution | 00:02:00 | ||
| Tamping and Tampers | 00:13:00 | ||
| Inserting the Portafilter | 00:03:00 | ||
| Starting the Pump | 00:01:00 | ||
| Flushing the Group and Cleaning the Portafilter | 00:02:00 | ||
| What is Naked Portafilter? Why is it used? | 00:02:00 | ||
| The Importance of Water | 00:04:00 | ||
| Section 05: Let's Wrap Up | |||
| Understanding Time Concept and Practices | 00:15:00 | ||
| Under and Over Extraction | 00:10:00 | ||
| Chanelling | 00:11:00 | ||
| Section 06: Milk Frothing | |||
| Steam Boiler and Steam Wand | 00:04:00 | ||
| Milk Selection | 00:06:00 | ||
| Milk Frothing and Heat Targets | 00:17:00 | ||
| Milk Splitting | 00:04:00 | ||
| The Difference Between Cappuccino and Latte Foam | 00:05:00 | ||
| Section 07: Latte Art | |||
| First Half | 00:05:00 | ||
| Second Half | 00:07:00 | ||
| Maneuvers | 00:04:00 | ||
| Heart – Positioning and Cutting | 00:01:00 | ||
| Pouring Workouts | 00:07:00 | ||
| Section 08: Menu | |||
| Espresso Variations | 00:04:00 | ||
| Espresso with Water | 00:03:00 | ||
| Espresso with Milk | 00:15:00 | ||
| Espresso with Ice | 00:03:00 | ||
| Section 09: Behind The Bar | |||
| Coffee Bar Layout | 00:07:00 | ||
| Work Flow | 00:06:00 | ||
| Clothing & Apparel | 00:04:00 | ||
| Hygiene | 00:03:00 | ||
| Real Life Scenarios and Simulation | 00:07:00 | ||
| Espresso Machine Cleaning and Maintenance | 00:11:00 | ||
| Assignment | |||
| Assignment – Barista Training | 2 weeks, 3 days | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
The Barista and Waiter Training Course is an online hospitality course covering coffee brewing, espresso preparation, milk frothing, latte art, café workflow, waiter service, hygiene, customer care and front-of-house skills for café and restaurant learners.
Yes, this course is suitable for beginners who want to learn café and restaurant service basics. It introduces coffee knowledge, equipment use and hospitality routines before moving into espresso, milk frothing, latte art and service standards.
You will learn coffee origins, espresso machines, grinder use, dosing, tamping, extraction, milk frothing, latte art, drink menus, café workflow, hygiene, customer service, teamwork and practical awareness for barista and waiter roles.
Yes, the course covers coffee brewing topics such as coffee varieties, processing, espresso machines, grinders, dosing, tamping, extraction, water quality and drink preparation. These areas support stronger café and coffee service knowledge.
This course can support learning routes linked to Barista, Waiter, Café Assistant, Coffee Shop Assistant, Customer Service Assistant, Catering Assistant, Hospitality Assistant, Café Supervisor and Restaurant Manager roles, depending on experience and employer requirements.
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Access
Level
Number of Units
Duration
Course Type
- £89.99
- 1 year
- Advanced
- Number of Units46
- Number of Quizzes0
- 2 weeks, 3 days Gift this course
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