Basic Jira and Confluence

Overview Many teams struggle to organise projects, track progress, and manage documentation efficiently. Without the right tools, communication gaps, missed …

4.6 4.6 Rating ( 12 Reviews )

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i Last Updated: 18th August 2026

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Overview

Many teams struggle to organise projects, track progress, and manage documentation efficiently. Without the right tools, communication gaps, missed tasks, and unclear requirements can slow down projects and affect team productivity.

Basic Jira and Confluence is designed to help beginners learn how to manage work, track issues, and collaborate effectively. This Basic Jira and Confluence course introduces essential Jira features, including user stories, test cases, bug tracking, reporting, and workflow management. Learners will also explore how Confluence supports documentation and knowledge sharing within teams.

By the end of the course, students will understand how to use Basic Jira and Confluence to improve project organisation, monitor progress, and support collaboration. These skills are valuable across many business and technology environments today.

Key Benefits Included

► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field

Sneak Peek

Learning Outcomes

► Create user stories to support project planning
► Build and manage test cases within Jira
► Record, assign, and track bugs effectively
► Generate reports to monitor project progress
► Organise project documentation using Confluence

Who is This Course For?

► Beginners interested in Jira and Confluence
► Business analysts and project coordinators
► Software testing and QA professionals
► Team leaders and project managers
► Developers working in Agile environments
► Anyone involved in project documentation and tracking

Certification

CPD Certification

After successfully completing the assessment of this Basic Jira and Confluence course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99

Endorsed Certificate of Achievement from the Quality Licence Scheme

Upon successful completion of the Basic Jira and Confluence course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —
► 139 GBP within UK
► 149 GBP for International Delivery — Postal Fees Included

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses

Career Opportunities

► Project Coordinator – £28,000 to £42,000 per year
► Business Analyst Assistant – £30,000 to £45,000 per year
► QA Analyst – £28,000 to £48,000 per year
► Agile Project Administrator – £29,000 to £44,000 per year
► Junior Business Analyst – £32,000 to £50,000 per year

Course Curriculum

The course covers a wide range of essential topics, including:

Module 01: Introduction to Jira

Module 02: Creation of User Stories

Module 03: Creation of Test Cases

Module 04: Creation of Bugs and Assigning to Respective Owner

Module 05: Creation of Reports

Module 06: Introduction on Confluence

Excellent

4.6 Average - 12 Reviews

★ Reviews

This course provided a clear introduction to Jira and Confluence. The modules on user stories, bug tracking, and reporting helped me understand how project teams manage work more effectively.

A well-structured course that explains Jira and Confluence in an easy-to-follow way. The lessons on test cases and documentation were particularly useful for my role in project support.

Course Curriculum

Basic Jira and Confluence
	Module 01: Introduction to Jira	00:51:00
	Module 02: Creation of User Stories	00:44:00
	Module 03: Creation of Test Cases	00:58:00
	Module 04: Creation of Bugs and assigning to respective owner	00:57:00
	Module 05: Creation of Reports	00:48:00
	Module 06: Introduction on Confluence	00:44:00
Assignment
	Assignment – Basic Jira and Confluence	00:00:00

Certificate of Achievement

Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:

Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99

This certification validates your knowledge and skills, boosting your employability in healthcare.

1. Is this course suitable for Jira beginners? +

Yes, this course is designed for beginners who want to learn Jira and Confluence from the ground up. It explains the core features in a clear and structured way. No previous experience with these tools is required.

2. What will I learn in this Jira and Confluence course? +

You will learn how to create user stories, manage test cases, track bugs, generate reports, and use Confluence for documentation. The course focuses on the key tasks commonly performed in project environments. These skills can support both technical and non-technical roles.

3. Is Jira only used for software development projects? +

No, Jira is widely used across different industries to manage tasks, workflows, and projects. Many business, operations, and service teams also use Jira to organise work. The platform is flexible and supports various project types.

4. How does Confluence help teams collaborate? +

Confluence provides a central place for storing project documents, meeting notes, requirements, and team knowledge. It helps teams share information more effectively and maintain organised records. This improves communication and project visibility.

5. Can learning Jira and Confluence improve my career prospects? +

Yes, many employers value professionals who can use project management and collaboration tools effectively. Jira and Confluence skills are commonly requested in project, business analysis, software testing, and Agile-related roles. Learning these tools can strengthen your professional profile.