Change Management and Conflict Resolution

Overview The Change Management and Conflict Resolution course from Thames College is designed to equip learners with the skills to …

4.8 4.8 Rating ( 15 Reviews )

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i Last Updated: 25th August 2026

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Overview

The Change Management and Conflict Resolution course from Thames College is designed to equip learners with the skills to manage workplace change while addressing conflicts effectively. The course explores how organisational changes impact individuals and teams, and provides practical strategies to manage stress, risk, and communication challenges.

Learners will gain insight into human resource management, crisis handling, stakeholder communication, and conflict resolution techniques. This course is ideal for professionals, managers, and team leaders who want to guide their teams through change while maintaining a productive and harmonious work environment.

Delivered fully online, learners can study at their own pace with video lessons, online materials, and automated assessments. Thames College provides 24/7 support and one-year access to ensure a flexible and supportive learning experience.

Key Benefits Included

► Accredited by CPD
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field

Sneak Peek

Learning Outcomes

► Understand change management principles in organisational settings
► Analyse how change affects individuals and teams
► Implement effective communication and stakeholder engagement strategies
► Apply human resource management techniques during change initiatives
► Manage crises and resolve workplace conflicts effectively
► Conduct risk assessments and implement management strategies

Who is This Course For?

► Managers and team leaders navigating workplace change
► HR professionals supporting employees during transitions
► Project managers implementing organisational initiatives
► Professionals aiming to improve crisis and conflict resolution skills
► Students pursuing careers in business, management, or HR
► Individuals seeking to enhance professional communication and problem-solving skills

Certification

CPD Certification

After successfully completing the assessment of this Change Management and Conflict Resolution course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99

Accreditation

All of our courses, including this course is fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

CPD Accredited

All of our courses meet recognised CPD Quality Standards, supporting high-quality learning and ongoing professional development.

QLS Endorsed

The Quality Licence Scheme (QLS) is a recognised accreditation framework that endorses high-quality, non-regulated training courses across a wide range of industries.

Association of Healthcare Trainers

The Association of Healthcare Trainers (AoHT) supports excellence in healthcare education by helping training providers deliver up-to-date, industry-focused learning and maintain strong professional standards..

UKRLP Registered

UKRLP registration demonstrates commitment to recognised training and education standards, helping organisations build trust, improve credibility, and showcase their presence within the UK learning and skills sector.

Career Opportunities

► Change Management Specialist — Average UK Salary: £35,000–£60,000 per year
► HR Manager — Average UK Salary: £40,000–£70,000 per year
► Project Manager — Average UK Salary: £35,000–£65,000 per year
► Organisational Development Consultant — Average UK Salary: £40,000–£75,000 per year
► Conflict Resolution Advisor — Average UK Salary: £32,000–£55,000 per year

Course Curriculum

The course covers a wide range of essential topics, including:

Module 01: Change Management

Module 02: Change and the Individual

Module 03: Change and the Organisation

Module 04: Communication and Stakeholder Engagement

Module 05: Human Resource Management

Module 06: Crisis Management

Module 07: Conflict Management

Module 08: Risk Assessment and Management

Module 09: Stress Management

Excellent

4.8 Average - 15 Reviews

★ Reviews

The course gave me practical tools to manage change and resolve conflicts at work. The modules were easy to follow and highly relevant to my role.

I learned how to navigate organisational change while handling employee conflicts. The course improved my communication and leadership skills.

Course Curriculum

Change Management and Conflict Resolution
	Module 01: Change Management	00:23:00
	Module 02: Change and the Individual	00:31:00
	Module 03: Change and the Organisation	00:31:00
	Module 04: Communication and Stakeholder Engagement	00:16:00
	Module 05: Human Resource Management	00:17:00
	Module 06: Crisis Management	00:25:00
	Module 07: Conflict Management	00:14:00
	Module 8: Risk Assessment and Management	00:15:00
	Module 9: Stress Management	00:16:00
Mock Exam
	Mock Exam – Change Management and Conflict Resolution	00:20:00
Final Exam

Certificate of Achievement

Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:

Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99

This certification validates your knowledge and skills, boosting your employability in healthcare.

1. What is Change Management and Conflict Resolution? +

Change Management and Conflict Resolution focuses on helping individuals and organisations handle workplace changes while resolving disagreements effectively. The course covers strategies for managing transitions, improving communication, and reducing conflicts between managers and employees.

2. What is the importance of change management in the workplace? +

Change management helps organisations introduce new processes, systems, or strategies while supporting employees through transitions. It improves communication, reduces resistance, and helps teams adapt successfully to changes at work.

3. How can managers deal with employee conflict at work? +

Managers can deal with employee conflict by improving communication, understanding different perspectives, and applying effective resolution strategies. This course teaches approaches for handling manager and employee conflict professionally and maintaining positive workplace relationships.

4. What will I learn in a Change Management and Conflict Resolution course? +

This course teaches learners about change management principles, communication strategies, stakeholder engagement, crisis management, risk assessment, and conflict resolution. Learners also develop skills to manage workplace stress and support employees during change.

5. What are the best strategies for dealing with changes at work? +

Successful strategies for dealing with changes at work include clear communication, employee involvement, effective planning, and managing concerns during transitions. Understanding change management frameworks helps professionals guide teams through workplace adjustments.