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Customer Relationship Manager

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2 STUDENTS
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Course Overview

With this Customer Relationship Manager , you’ll get 15 CPD-accredited courses with expertly crafted course materials, all in one convenient package. 

You’ll have an arsenal of skills to lock down your desired career after completion of Customer Relationship Manager course. Moreover, you will have access to all of the materials in this Customer Relationship Manager course for free for a whole year and learn a multitude of skills to move up the corporate ladder.

With this comprehensive Customer Relationship Manager package, you’ll have all of your questions answered and all of the necessary expertise under your belt. Apart from setting you up for success, this course offers numerous advantages to make your learning experience more pleasurable and less stressful. All of these perks, freebies, and this high-end bundle are available for a flat fee of £75. So, add this Customer Relationship Manager to the basket and take your expertise up a notch!

Why Choose Thames College?

Along with the 15 top-tier CPD accredited courses, Thames College offers you the benefit of—

Courses You will Receive with This Customer Relationship Manager:

15 CPD accredited courses that will give you an edge over your competitors— 

01. Customer Relationship Management

02. Phone-Based Customer Service

03. Retail Customer Service Diploma

04. Certificate in Know Your Customer & Customer Due Diligence

05. Ultimate Body Language Masterclass

06. Email Writing

07. Communication Building Masterclass

08. People Management Diploma

09. Diploma in Lean Process and Six Sigma

10. Cross – Cultural Awareness

11. Public Speaking: Confident Delivery Skills

12. Assertiveness and Self Confidence Development

13. Using Mindfulness at Work for Productivity

14. Workplace Productivity Training

15. Decision Making and Critical Thinking

Who Is This Course For?

Those who want to strengthen their professional skills while training for the desired job should take advantage of the Customer Relationship Manager training! This course will keep you up-to-date with all the latest developments and coach you accordingly. So invest in this Customer Relationship Manager if you want the best training available.

Certificate of Achievement

  • CPD Accredited Certification

You will be eligible for CPD Accredited Certificates for each of the courses in this Customer Relationship Manager after completing them successfully. Certification is available — 

    1. In PDF for FREE  
    2. Hard copy for £8.99
 
 ► It should be noted that students who live outside the UK must pay a £10 postage fee.

Requirements

No formal entry requirements! No prerequisites or relevant experience required!

This course is accessible to anyone with an eagerness to learn. All you require is –

Career Path

Utilise this all-inclusive Customer Relationship Manager Course to acquire the skills and expertise you’ll need to thrive in the workplace.

Course Curriculum

Customer Relationship Management
Module 01: Introduction to Customer Relationship Management (CRM)
Introduction to Customer Relationship Management (CRM) 00:22:00
Module 02: CRM Fundamentals
CRM Fundamentals 00:24:00
Module 03: CRM Strategies
CRM Strategies 00:33:00
Module 04: Data Analysis in CRM
Data Analysis in CRM 00:28:00
Module 05: CRM Databases
CRM Databases 00:21:00
Module 06: Deepening Customer Relationship
Deepening Customer Relationship 00:23:00
Module 07: Handling Customer Complaints
Handling Customer Complaints 00:22:00
Module 08: Future of CRM
Future of CRM 00:25:00
Assignment
Assignment – Customer Relationship Management 2 weeks, 1 day

Certificate of Achievement

CPD Accredited Certification

You will be eligible for CPD Accredited Certificates after completing this Course successfully.
Certification is available –
  1. In PDF for £2.99
  2. Hard copy for £8.99
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We are a business that specialises in providing CPD & QLS accredited courses for anyone looking to advance their professional career.

Address : 78 Ilford Lane, Ilford, England, IG1 2LA

Email : info@thamescollege.org

Phone Number : ​020 8124 5465

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