Diploma in Business Management
Overview
UK employers need adaptable business skills across 5.7 million private sector businesses. The Diploma in Business Management from Thames College helps you build confidence in leadership, strategic planning, process management, delegation, communication, change management, team learning, balanced scorecard, succession planning and corporate social responsibility.
Study this online business management course to understand how organisations plan work, improve processes, lead people, manage change and support growth. Designed for flexible learning, it suits aspiring business administrators, office managers, supervisors, team leaders, project support officers, business development executives, operations assistants and junior managers. Enrol today and develop management knowledge for UK offices, retail, healthcare, finance, logistics, education, charities, hospitality and small businesses, while strengthening your CV with practical business skills and certificate options for stronger career progression today.
Key Benefits Included
► Accredited by CPD
► Endorsed by QLS (Quality Licence Scheme)
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field
Learning Outcomes
This course helps learners build business, leadership, planning and process knowledge for office, administration, operations and management support roles.
By the end of this course, learners will be able to:
► Explain the main purpose of business management in organisations.
► Identify how business process management supports workflow and efficiency.
► Recognise how leadership supports trust, teamwork and workplace change.
► Describe how delegation supports better use of time, people and resources.
► Identify how the balanced scorecard tracks business performance.
► Explain how growth strategies support business success.
Who is This Course For?
This course suits UK learners who want stronger business management knowledge for office, admin, leadership and career growth.
► Beginners who want to learn business management basics.
► Office workers who support teams, records and daily workflow.
► Admin staff aiming to move into wider business roles.
► Team leaders who want stronger management knowledge.
► Business owners who manage staff, customers and growth.
► Online learners wanting a business management certificate.
Certification
CPD Certification
After successfully completing the assessment of Diploma in Business Management, learners can apply for CPD-accredited certificate options through the certificate section.
PDF certificate: £9.99
Hardcopy certificate: £15.99
Endorsed Certificate of Achievement from the Quality Licence Scheme
Upon successful completion of the Business Management course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —
► 129 GBP within UK
► 139 GBP for International Delivery — Postal Fees Included
Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses
Career Opportunities
This Business Management course supports careers in business administration, office management, team leadership, operations, project support, customer service and business development.
► Business Administrator — Average UK salary: £22,000–£30,000 per year
► Office Manager — Average UK salary: £22,000–£40,000 per year
► Team Leader — Average UK salary: £23,000–£48,000 per year
► Project Support Officer — Average UK salary: £24,000–£36,000 per year
► Business Development Executive — Average UK salary: £25,000–£45,000 per year
► Business Development Manager — Average UK salary: £27,000–£66,000 per year
Course Curriculum
The course covers a wide range of essential topics, including:
- ► The Fundamentals of Business Process Management
► Defining Business Process Management
► The Business Process Life Cycle
► The Vision Phase
► The Design Phase
► The Modelling Phase
► The Execution Phase
► The Monitoring Phase
► The Optimising Phase
- ► About the Learning Organisation
► Achieving Personal Mastery
► Analysing Mental Models
► Achieving a Shared Vision
► Team Learning
► Systems Thinking
► Understanding Leadership
► Five Leadership Practices
► Building Trust
► Managing Change
► The Four Room Apartment
► Time Management Tips and Tricks
► Managers vs Leaders
► Types of Thinking
► Influence Strategies
► Managing Relationships
► Strategic Planning
► Doing Delegation Right
► Criteria for Useful Feedback
► Feedback Techniques
► Mastering Body Language
► Meeting Management
► Improving Presentation Skills
- ► Understanding the Balanced Scorecard
► Overview of the Balanced Scorecard Process
► Creating a Project Vision Statement
► Understanding Organisational Mission, Vision and Values
► Plans and Processes to Build
► Building Balanced Scorecard Teams
► A Need for Succession Planning
► Defining a Succession Plan
► Pre-Assignment Review
► Identifying Resources and Analysing Risks
► Defining Roles, Responsibilities and Functions
► Gathering Information
► Forecasting Needs
► Putting the Plan Together
► Putting the Plan into Action
► Understanding the Global Business Environment
► The Global Trade Market
► Products and Services
► E-Commerce on the Global Stage
► Working in the Global Context
► The Economics of Global Business
► The Logistics of Global Business
► Rules and Regulations
► Beyond the Rules: Ethical Concerns
► Choosing Your Growth Strategy
► Building Your Growth Plan
► Implementing Your Growth Plan
► What is Corporate Social Responsibility?
► Creating a Corporate Social Responsibility Programme
► Corporate Social Responsibility Principles
Excellent
4.9 Average - 8 Reviews
Course Curriculum
| Module 01 | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimising Phase | 01:00:00 | ||
| Module 02 | |||
| About the Learning Organization | 00:15:00 | ||
| Achieving Personal Mastery | 00:15:00 | ||
| Analyzing Our Mental Models | 00:30:00 | ||
| Achieving a Shared Vision | 00:15:00 | ||
| Team Learning | 00:15:00 | ||
| Systems Thinking | 00:15:00 | ||
| Understanding Leadership | 00:30:00 | ||
| Five Practices | 00:15:00 | ||
| Building Trust | 00:15:00 | ||
| Managing Change | 00:30:00 | ||
| The Four Room Apartment | 00:15:00 | ||
| Time Management Tips and Tricks | 00:30:00 | ||
| Managers vs. Leaders | 00:15:00 | ||
| Types of Thinking | 00:15:00 | ||
| Influence Strategies | 00:15:00 | ||
| Managing Relationships | 01:00:00 | ||
| Strategic Planning | 00:00:00 | ||
| Doing Delegation Right | 00:15:00 | ||
| Criteria for Useful Feedback | 00:15:00 | ||
| Feedback Techniques | 00:15:00 | ||
| Mastering Your Body Language | 00:15:00 | ||
| Meeting Management | 00:30:00 | ||
| Pumping up a Presentation | 00:15:00 | ||
| Module 03 | |||
| Understanding the Balanced Scorecard | 00:30:00 | ||
| Overview of the Balanced Scorecard Process | 00:30:00 | ||
| Creating a Project Vision Statement | 00:30:00 | ||
| Understanding Organizational Mission, Vision, and Values | 00:30:00 | ||
| Plans and Processes to Build | 00:30:00 | ||
| Building Balanced Scorecard Teams | 00:30:00 | ||
| Module 04 | |||
| A Need for Succession Planning | 00:05:00 | ||
| Defining a Succession Plan | 00:15:00 | ||
| Pre-Assignment Review | 00:05:00 | ||
| Identifying Resources and Analyzing Risks | 00:15:00 | ||
| Defining Roles, Responsibilities, and Functions | 00:15:00 | ||
| Gathering Information | 00:15:00 | ||
| Forecasting Needs | 00:15:00 | ||
| Putting the Plan Together | 00:15:00 | ||
| Putting the Plan into Action | 00:15:00 | ||
| Module 05 | |||
| Understanding the Global Business Environment | 00:45:00 | ||
| The Global Trade Market | 00:30:00 | ||
| Products and Services | 00:30:00 | ||
| E-Commerce on the Global Stage | 00:30:00 | ||
| Working in the Global Context | 00:45:00 | ||
| The Economics of Global Business | 00:00:00 | ||
| The Logistics of Global Business | 00:46:00 | ||
| Rules and Regulations | 00:45:00 | ||
| Beyond the Rules – Ethical Concerns | 00:45:00 | ||
| Choosing Your Growth Strategy | 00:30:00 | ||
| Building Your Growth Plan | 00:30:00 | ||
| Implementing Your Growth Plan | 00:30:00 | ||
| Module 06 | |||
| What is Corporate Social Responsibility? | 00:30:00 | ||
| Creating a Corporate Social Responsibility Program | 00:15:00 | ||
| Corporate Social Responsibility Principles | 00:30:00 | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
Course Reviews
No Reviews found for this course.
The Diploma in Business Management is an online course covering business process management, leadership, strategic planning, communication, delegation, change management, balanced scorecard, succession planning, global business and corporate social responsibility for learners building business career knowledge.
Yes, this business management course is suitable for beginners and intermediate learners. It introduces business planning, leadership, teamwork, process management, communication and organisational growth in clear language, making it useful for learners starting a business career route.
Yes, the Diploma in Business Management can be studied online, giving learners flexible access around work, family, job applications and daily routines. It helps learners build business, leadership and management knowledge without fixed classroom attendance.
The course covers business process management, leadership, shared vision, team learning, systems thinking, change management, time management, feedback, meetings, balanced scorecard, succession planning, global business, growth strategy and corporate social responsibility.
Yes, this course can support career growth in business administration, office management, team leadership, operations, customer service, project support and business development. Career progress depends on your experience, employer needs, role level and further learning.
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