Effective Communication Training Level-3
Learning Outcome
- Learn the strategies of communication One to One: The key to Influence
- Learn the Rapport: Learn to create a climate of trust
- Understand the levels of language and discovery questions
- Build a sense of influence: Bringing it all together for a positive impact
- Discover the Charisma: The art of relationships
- Learn how to effectively communicate with our body
- Build a practice of avoiding unhelpful assumptions: Clean Language
Description
The [course_title] is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an accredited certificate after completing the course. Enrol now for a limited-time discounted price.
Like all the courses of Thames College, this [course_title] is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.
We don’t just provide courses at Thames College; we provide a rich learning experience. After purchasing a course from Thames College, you get complete 1-year access with tutor support.
Our expert instructors are always available to answer all your questions and make your learning experience exquisite.
After completing the [course_title], you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.
If you want to learn about this topic and achieve certifications, you should consider this [course_title] from Thames College.
There are no hidden fees or exam charges. We are very upfront and clear about all the costs of the course.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised certification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The [course_title] is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Introduction | |||
| Introduction | 00:03:00 | ||
| Charisma | |||
| What is Charisma? | 00:05:00 | ||
| Do you know any charismatic people? | 00:02:00 | ||
| The Cats and Dogs Analogy | 00:02:00 | ||
| Of course, charisma can be learnt! | 00:01:00 | ||
| Rapport | |||
| Rapport building skills | 00:01:00 | ||
| What’s Rapport? | 00:03:00 | ||
| This is what happens when there is Rapport | 00:02:00 | ||
| What great communicators know about Rapport | 00:02:00 | ||
| Respect is the Key | 00:02:00 | ||
| Body language | |||
| Learn to hear what isn’t being said | 00:01:00 | ||
| What’s body language? | 00:02:00 | ||
| Eyes are the window to the soul | 00:04:00 | ||
| How else do we communicate with our body? | 00:04:00 | ||
| Filters in our communication | 00:09:00 | ||
| Wrapping Up | 00:01:00 | ||
| Discovery questions | |||
| What are discovery questions? | 00:02:00 | ||
| The levels of language | 00:01:00 | ||
| Take ownership over your language | 00:02:00 | ||
| Challenging Deletions, Distortions and Generalisations | 00:08:00 | ||
| Learn to manage your internal and external dialogue | 00:03:00 | ||
| Clean Questions | |||
| Introduction to clean language | 00:02:00 | ||
| Clean language definition | 00:01:00 | ||
| What would you like to have happen? | 00:05:00 | ||
| Benefits and applications of clean language | 00:03:00 | ||
| Ask clean questions | 00:02:00 | ||
| Influence | |||
| Influence: Time to bring it all together | 00:03:00 | ||
| Assignment | |||
| Assignment – Effective Communication Training Level-3 | 00:00:00 | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
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