Introduction |
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Introduction |
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00:03:00 |
Charisma |
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What is Charisma? |
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00:05:00 |
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Do you know any charismatic people? |
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00:02:00 |
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The Cats and Dogs Analogy |
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00:02:00 |
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Of course, charisma can be learnt! |
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00:01:00 |
Rapport |
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Rapport building skills |
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00:01:00 |
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What’s Rapport? |
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00:03:00 |
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This is what happens when there is Rapport |
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00:02:00 |
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What great communicators know about Rapport |
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00:02:00 |
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Respect is the Key |
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00:02:00 |
Body language |
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Learn to hear what isn’t being said |
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00:01:00 |
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What’s body language? |
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00:02:00 |
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Eyes are the window to the soul |
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00:04:00 |
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How else do we communicate with our body? |
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00:04:00 |
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Filters in our communication |
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00:09:00 |
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Wrapping Up |
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00:01:00 |
Discovery questions |
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What are discovery questions? |
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00:02:00 |
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The levels of language |
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00:01:00 |
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Take ownership over your language |
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00:02:00 |
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Challenging Deletions, Distortions and Generalisations |
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00:08:00 |
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Learn to manage your internal and external dialogue |
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00:03:00 |
Clean Questions |
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Introduction to clean language |
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00:02:00 |
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Clean language definition |
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00:01:00 |
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What would you like to have happen? |
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00:05:00 |
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Benefits and applications of clean language |
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00:03:00 |
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Ask clean questions |
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00:02:00 |
Influence |
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Influence: Time to bring it all together |
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00:03:00 |
Assignment |
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Assignment – Effective Communication Training Level-3 |
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00:00:00 |