Learning Outcome
- Figure out what Concierge Service
- Conceive the common skills that are necessary for concierge
- Follow the Concierge Etiquettes and get picture about concierge work environment
- Follow the guidelines provided by this course while handling emergency hotel concierge
Description
This Hospitality – Concierge course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an entrusted certificate after completing the course. Enrol now for a limited-time discounted price.
Like all the courses of Thames College, this course is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.
We don’t just provide courses at Thames College; we provide a rich learning experience. After purchasing a course from Thames College, you get complete 1-year access with tutor support.
Our expert instructors are always available to answer all your questions and make your learning experience exquisite.
After completing the Hospitality – Concierge, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.
If you want to learn about this topic and achieve a certificate, you should consider this course from Thames College.
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £79. There is an additional £10 postage charge for international students.
CPD Certification from Thames College
After successfully completing the assessment of this course, you will qualify for the CPD Certificate from Thames College as proof of your continued skill development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Disclaimer
The Hospitality – Concierge course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this Hospitality – Concierge course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the Hospitality – Concierge course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The Hospitality – Concierge course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.
The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
Endorsement
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an acknowledged lesson. Thames College will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD entrusted certificates.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
After passing the assignment exam, you will be able to apply for a certificate.
Why study this course
Whether you’re an existing practitioner or aspiring expert, this course will enhance your expertise and boost your CV with key skills and certificates attesting to your knowledge.
The Hospitality – Concierge is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Module 01: Understanding the Service | |||
| Understanding the Service | 00:12:00 | ||
| Module 02: Types of Concierge Services | |||
| Types of Concierge Services | 00:19:00 | ||
| Module 03: Necessary Skills for Any Concierge | |||
| Necessary Skills for Any Concierge | 00:26:00 | ||
| Module 04: Principles for a Concierge Service Business | |||
| Principles for a Concierge Service Business | 00:20:00 | ||
| Module 05: Delivering Customer Service | |||
| Delivering Customer Service | 00:13:00 | ||
| Module 06: Concierge Work Environment and Etiquettes | |||
| Concierge Work Environment and Etiquettes | 00:18:00 | ||
| Module 07: Emergency Measures for a Hotel Concierge | |||
| Emergency Measures for a Hotel Concierge | 00:13:00 | ||
| Assignment | |||
| Concierge | 1 week | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
Certificate of Achievement
CPD Accredited Certification
Certification is available –
- In PDF for £2.99
- Hard copy for £8.99
