Hospitality Management - Level 5 |
Module 01: Introduction to Hospitality Management |
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Introduction to Hospitality Management |
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00:24:00 |
Assessment Module 01 |
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Module 01 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 02: An Overview of Hotel Industry |
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An Overview of Hotel Industry |
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00:18:00 |
Assessment Module 02 |
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Module 02 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 03: The Process of Selection and Recruitment in Hospitality Industry |
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The Process of Selection and Recruitment in Hospitality Industry |
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00:21:00 |
Assessment Module 03 |
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Module 03 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 04: The Process of Development and Training in Hospitality Industry |
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The Process of Development and Training in Hospitality Industry |
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00:24:00 |
Assessment Module 04 |
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Module 04 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 05: Management of Front Office Operations |
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Management of Front Office Operations |
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00:19:00 |
Assessment Module 05 |
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Module 05 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 06: Management of Housekeeping, Engineering and Security Operations |
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Management of Housekeeping, Engineering and Security Operations |
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00:27:00 |
Assessment Module 06 |
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Module 06 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 07: Management of Food and Beverage Operations |
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Management of Food and Beverage Operations |
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00:20:00 |
Assessment Module 07 |
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Module 07 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 08: Management of Service Quality in Hospitality Industry |
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Management of Service Quality in Hospitality Industry |
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00:20:00 |
Assessment Module 08 |
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Module 08 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 09: Marketing in Travel and Tourism Business |
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Marketing in Travel and Tourism Business |
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00:24:00 |
Assessment Module 09 |
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Module 09 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 10: Accounting in Hospitality Industry |
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Accounting in Hospitality Industry |
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00:26:00 |
Assessment Module 10 |
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Module 10 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 11: Customer Satisfaction |
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Customer Satisfaction |
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00:23:00 |
Assessment Module 11 |
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Module 11 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Module 12: E-Hospitality and Technology |
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E-Hospitality and Technology |
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00:22:00 |
Assessment Module 12 |
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Module 12 Final Quiz Exam – Hospitality Management – Level 5 |
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00:10:00 |
Recommended Readings |
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Recommended Readings – Hospitality Management – Level 5 |
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1 week |
Optional Assignment |
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Optional Assignment – Hospitality Management – Level 5 |
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1 week |