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Hotel Management with Hotel Receptionist and Hospitality Management

5( 1 REVIEWS )
50 STUDENTS
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Course Overview

You’ll have an arsenal of skills to lock down your desired career after completing this Hotel Management with Hotel Receptionist and Hospitality Management course. Moreover, you will have access to all of the materials in this course for free for a whole year and learn a multitude of highly coveted skills to move up the corporate ladder.

With this comprehensive Hotel Management with Hotel Receptionist and Hospitality Management course, you’ll have all of your questions answered and all of the necessary expertise under your belt. Apart from setting you up for success, this course offers numerous advantages to make your learning experience more pleasurable and less stressful. So, add this Hotel Management with Hotel Receptionist and Hospitality Management course to the basket and take your expertise up a notch!

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Why Choose Thames College?

Thames College offers you the benefit of —

Who Is This Course For?

Those who want to strengthen their professional skills while training for the desired job should take advantage of the Hotel Management with Hotel Receptionist and Hospitality Management training! This course will keep you up-to-date with all the latest developments and coach you accordingly. So invest in this Hotel Management with Hotel Receptionist and Hospitality Management course if you want the best training available.

Certificate of Achievement

CPD Certification

After successfully completing the assessment of this Hotel Management with Hotel Receptionist and Hospitality Management course, you can apply for the CPD accredited certificates. The PDF version is only £2.99 and the Hardcopy version will cost you £8.99.

Requirements

No formal entry requirements! No prerequisites or relevant experience is required!

This course is accessible to anyone with an eagerness to learn. All you require is—

Career Path

Utilise this all-inclusive course to acquire the skills and expertise you’ll need to thrive in the workplace.

Course Curriculum

Introduction to Hotel Management
Hotel Business Administration 00:15:00
Type of Hotels 00:15:00
Hotel Administration Structure 00:15:00
Hospitality Management
Introduction to Hospitality Management 01:00:00
Characteristics of the Hospitality Industry 00:15:00
Relationship Between the Hospitality Industry and Tourism 00:15:00
Influences Which Affect the Industry 00:15:00
The Development of the Hospitality Industry 01:00:00
Hospitality Brands 00:15:00
Accommodation 01:00:00
Food Service 01:00:00
Successful Quality Management 01:00:00
Housekeeping, Engineering & Security
Housekeeping 00:15:00
Engineering Department 00:15:00
Security Departments 00:15:00
Human Resource Management
Human Resource Management 01:00:00
Roles of HRM 00:15:00
Quality Management
Quality Management 00:15:00
Marketing
Marketing 00:45:00
Market Strategy in Hotel Industry 00:30:00
Interdepartmental Communications Skills
Interdepartmental Communications 00:15:00
Communication Skills 00:45:00
Hotel Receptionist
An Overview of Hotel Reception 01:00:00
Hotel Reception Standard Procedures 00:30:00
Communication Skills Required for Hotel Reception 01:00:00
Customer Service in Hotel Reception 00:30:00
Telephone Handling in a Hotel 01:00:00
How to Handle Difficult Hotel Guests 00:40:00
Administrative Skills as a Hotel Receptionist 00:30:00
Computer Skills and Programs 00:15:00
Brand Standards in the Hospitality World 00:25:00
Being a Team Player: Working with Other Hotel Departments 00:15:00
Safety and Security in the Hotel 01:00:00
Sales and Marketing as a Hotel Receptionist 00:30:00
Dressing the Part: Creating the Professional Look in Hospitality 00:15:00
Keeping Stress Under Control on the Job 00:30:00
Legal Issues in Hospitality 00:30:00
The Future for Hotel Receptionists 00:30:00
Hospitality
Introduction to Hospitality 00:15:00
Characteristics of the Hospitality Industry 00:15:00
Relationship Between the Hospitality Industry and Tourism 00:15:00
Types of Accommodation 00:15:00
Types of Room 00:30:00
Types of Hotel Guests 00:15:00
Mock Exam
Mock Exam – Hotel Management with Hotel Receptionist and Hospitality Management 00:20:00
Final Exam
Final Exam – Hotel Management with Hotel Receptionist and Hospitality Management 00:20:00

Certificate of Achievement

CPD Accredited Certification

You will be eligible for CPD Accredited Certificates after completing this Course successfully.
Certification is available –
  1. In PDF for £2.99
  2. Hard copy for £8.99
Thames-College-Certificate

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We are a business that specialises in providing CPD & QLS accredited courses for anyone looking to advance their professional career.

Address : 78 Ilford Lane, Ilford, England, IG1 2LA

Email : info@thamescollege.org

Phone Number : ​020 8124 5465

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