Unit 01: Influencing |
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Influencing |
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00:08:00 |
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Influencing is about helping others understand |
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00:05:00 |
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Your Personality affects how you influence others |
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00:06:00 |
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Influence by Listening |
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00:07:00 |
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Exercise: Your Influencing Inventory |
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00:02:00 |
Unit 02: Negotiating |
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What is Negotiation? |
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00:05:00 |
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The Drivers of Success in Negotiation |
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00:06:00 |
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Information and Power in Negotiation |
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00:05:00 |
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Exercise: Prepare to Negotiate |
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00:02:00 |
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Successful Negotiation |
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00:05:00 |
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The Importance of Rapport |
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00:07:00 |
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Questions in Negotiation |
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00:04:00 |
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Reducing Stress in Negotiation |
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00:06:00 |
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Exercise: Examine your Trust Profile |
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00:05:00 |
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Bringing the Negotiation to a Close |
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00:05:00 |
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Dealing with Deadlock |
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00:07:00 |
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Negotiating Online |
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00:04:00 |
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Specific Negotiation Scenarios |
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00:05:00 |
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More Negotiation Scenarios |
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00:08:00 |
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The Negotiator’s Toolkit |
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00:03:00 |
Assignment |
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Assignment -Influencing and Negotiating |
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00:00:00 |