IT Administration and Networking
Overview
UK organisations depend on reliable IT support, yet 18% of UK adults lack essential workplace digital skills. The IT Administration and Networking course from Thames College helps you build job-ready knowledge of operating systems, hardware, software, LANs, WANs, wireless networks, routers, VPNs, firewalls, cyber threats, user access, backups and troubleshooting.
Study this online IT course to understand how devices, users, servers and networks connect across modern workplaces. You will develop clearer confidence in system setup, remote access, network safety and problem solving for IT support technician, service desk analyst, network support, systems administration, technical support and cybersecurity support pathways. Enrol today and start building practical IT administration and networking skills for UK offices, schools, healthcare, public services, small businesses and managed service providers nationwide today.
Key Benefits Included
► Accredited by CPD
► Instant Access
► 24/7 Learning Assistance
► Self-paced learning and laptop, tablet, smartphone-friendly
► Fully online, interactive course with audio voiceover
► Developed by qualified professionals in the field
Learning Outcomes
This course helps learners build IT support, networking, security and troubleshooting knowledge for early technical roles and workplace systems across UK organisations.
By the end of this course, learners will be able to:
► Explain the role of an IT administrator in a modern workplace.
► Identify common operating systems, applications and software tools.
► Recognise key computer hardware, storage and peripheral components.
► Describe how LANs, WANs and network types support connectivity.
► Identify network components, cables, fibre optics, routers and ports.
► Explain wireless security risks, VPN technologies and tunnelling protocols.
Who is This Course For?
This course suits UK learners who want stronger IT support, networking and systems confidence for technical support or help desk roles.
► Beginners who want to start learning IT administration and networking.
► Career changers aiming to move into the technology sector.
► Students preparing for IT support or service desk job routes.
► Office staff who want better computer systems and network knowledge.
► Junior support workers who want to strengthen technical confidence.
Certification
CPD Certification
After successfully completing the assessment of this course, you can apply for the CPD accredited certificates.
PDF certificate: £9.99
Hardcopy certificate: £15.99
Career Opportunities
This course supports pathways in IT support, service desk, network support, systems administration, desktop support and cyber support. UK salaries typically range from £17,000–£55,000, depending on role, skills, location and experience.
► First Line Support Technician — Average UK salary: £17,853–£29,201 per year
► Service Desk Analyst — Average UK salary: £21,323–£29,706 per year
► IT Support Technician — Average UK salary: £22,000–£30,000 per year
► IT Technician — Average UK salary: £28,578 per year
► Network Support Technician — Average UK salary: £21,289–£29,404 per year
► Network Administrator — Average UK salary: £30,492 per year
Course Curriculum
The course covers a wide range of essential topics, including:
► What is an Operating System
► Configuring the Operating System
► What is an Application
► Using Control Panel
► Software and Concepts
► Licensing
► Using Software
► Software Tools
► Software
► Hardware, Devices, and Peripherals
► Hardware and Peripherals
► Storage
► Connectivity Devices
► Network Components
► Identify the Importance of Risk Management
► Assess Risk
► Mitigate Risk
► Integrate Documentation into Risk Management
► Classify Threats and Threat Profiles
► Perform Ongoing Threat Research
► Resources that Aid in Research of Threats
► Implement Threat Modeling
► Assess the Impact of Reconnaissance Incidents
► Performing Reconnaissance on a Network
► Examining Reconnaissance Incidents
► Assess the Impact of Social Engineering
► Assessing the impact of Social Engineering
► Assessing the Impact of Phishing
► Types of Wireless Attacks
► Intrusion Monitoring
► Wireless Security Risks
► Authentication Attacks
► Rogue Devices
► Public Hotspots
► Wireless Security Monitoring
► Device Tracking
► WLAN Security Infrastructure
► Management Protocols
► Other RADIUS Solutions
► Introduction
► Child Safety Online
► Secure Payment Sites
► Online Banking
► How To Keep Your Password Safe
► Common Scams
► How I Got Pharmed
► Virus Protection
► Self Maintenance
► Personal Information Online
► Is The Internet Safe?
► Importance of Cyber Security
► Spyware Can Destroy
► How Does Spyware Spread?
► How To Remove Spyware
► Anti Spyware Program
► The Anti Anti-Spyware Programs
► Research And Learn More
► Choosing The Best Anti Spyware Tool
► Computer Security And Spyware
► The Programs To Avoid
► Is It Legal?
► Checklist Of Protection
► The Information Security Cycle
► Information Security Controls
► Authentication Methods
► Cryptography Fundamentals
► Security Policy Fundamentals
► Social Engineering
► Malware
► Software-Based Threats
► Based Threats
► Wireless Threats and Vulnerabilities
► Physical Threats and Vulnerabilities
► Manage Data Security
► Manage Application Security
► Manage Device and Host Security
► Manage Mobile Security
► A Risk Analysis
► Implement Vulnerability Assessment Tools and Techniques
► Scan for Vulnerabilities
► Mitigation and Deterrent Techniques
► Respond to Security Incidents
► Recover from a Security Incident
► OSI Layers
► LANs and WANs
► Network Types
► Transmissions
► Cables
► Fiber Optics
► Converters and Connectors
► Wireless Security
► Authentication.prproj
► Wireless Security Threats
► TACACS
► Keys
► RADIUS
► VPN Technologies
► Tunneling Protocols.prproj
► Acceptable Use
► Common Problems
► Troubleshooting
► Network Technician Tools
► Physical and Logical Issues
► Open or Closed Ports
► ARP Issues
► Core Concepts in Healthcare IT
► EMR EHR Issues
► Regulations, Standards, and Stakeholders
► HIPAA Controls and Compliance
► Roles and Responsibilities
► Manage Communication and Ethics Issues
► Legal Best Practices, Requirements, and Documentation
► Medical Document Imaging
► Sanitation Management
► Computing Essentials
► Networking
► Manage Servers and Software
► Hardware Support
► Set Up a Workstation
► Troubleshoot Basic IT Issues
► Troubleshoot Medical IT Issues
► Implementation of an EMR EHR System
► Change Control
► Manage Physical and Logical Security
► Implement Security Best Practices and Threat Mitigation Techniques
► Manage Remote Access
► Manage Wireless Security
► Perform Backups and Disaster Recovery
Excellent
4.8 Average - 12 Reviews
Course Curriculum
| Software: | |||
| What is an Operating System | 00:48:00 | ||
| Configuring the Operating System | 00:06:00 | ||
| What is an Application | 00:10:00 | ||
| Using Control Panel | 00:18:00 | ||
| Software and Concepts | 00:11:00 | ||
| Licensing | 00:06:00 | ||
| Using Software | 00:07:00 | ||
| Software Tools | 00:10:00 | ||
| Software | 00:14:00 | ||
| Hardware, Devices, and Peripherals | 00:06:00 | ||
| Hardware: | |||
| Hardware and Peripherals | 00:07:00 | ||
| Storage | 00:12:00 | ||
| Connectivity Devices | 00:05:00 | ||
| Network Components | 00:09:00 | ||
| Identify the Importance of Risk Management | 00:11:00 | ||
| Assess Risk | 00:13:00 | ||
| Mitigate Risk | 00:24:00 | ||
| Integrate Documentation into Risk Management | 00:15:00 | ||
| Classify Threats and Threat Profiles | 00:08:00 | ||
| Perform Ongoing Threat Research | 00:13:00 | ||
| Resources that Aid in Research of Threats | 00:03:00 | ||
| Implement Threat Modeling | 00:10:00 | ||
| Assess the Impact of Reconnaissance Incidents | 00:11:00 | ||
| Performing Reconnaissance on a Network | 00:07:00 | ||
| Examining Reconnaissance Incidents | 00:08:00 | ||
| Assess the Impact of Social Engineering | 00:11:00 | ||
| Assessing the impact of Social Engineering | 00:07:00 | ||
| Assessing the Impact of Phishing | 00:03:00 | ||
| Types of Wireless Attacks | 00:30:00 | ||
| Intrusion Monitoring | 00:08:00 | ||
| Wireless Security Risks | 00:22:00 | ||
| Authentication Attacks | 00:21:00 | ||
| Rogue Devices | 00:04:00 | ||
| Public Hotspots | 00:07:00 | ||
| Wireless Security Monitoring | 00:21:00 | ||
| Device Tracking | 00:18:00 | ||
| WLAN Security Infrastructure | 00:38:00 | ||
| Management Protocols | 00:23:00 | ||
| Other RADIUS Solutions | 00:16:00 | ||
| Security: | |||
| Introduction | 00:30:00 | ||
| Child Safety Online | 01:00:00 | ||
| Secure Payment Sites | 01:00:00 | ||
| Online Banking | 00:30:00 | ||
| How To Keep Your Password Safe | 00:30:00 | ||
| Common Scams | 01:00:00 | ||
| How I Got Pharmed | 01:00:00 | ||
| Virus Protection | 01:00:00 | ||
| Self Maintenance | 00:30:00 | ||
| Personal Information Online | 01:00:00 | ||
| Is The Internet Safe? | 00:30:00 | ||
| Importance of Cyber Security | 00:30:00 | ||
| Spyware Can Destroy | 00:30:00 | ||
| How Does Spyware Spread? | 01:00:00 | ||
| How To Remove Spyware | 01:00:00 | ||
| Anti Spyware Program | 01:00:00 | ||
| The Anti Anti-Spyware Programs | 00:30:00 | ||
| Research And Learn More | 00:30:00 | ||
| Choosing The Best Anti Spyware Tool | 01:00:00 | ||
| Computer Security And Spyware | 01:00:00 | ||
| The Programs To Avoid | 00:15:00 | ||
| Is It Legal? | 00:30:00 | ||
| Checklist Of Protection | 00:15:00 | ||
| The Information Security Cycle | 00:37:00 | ||
| Information Security Controls | 00:36:00 | ||
| Authentication Methods | 00:09:00 | ||
| Cryptography Fundamentals | 00:56:00 | ||
| Security Policy Fundamentals | 00:11:00 | ||
| Social Engineering | 00:32:00 | ||
| Malware | 00:25:00 | ||
| Software-Based Threats | 00:22:00 | ||
| Based Threats | 00:39:00 | ||
| Wireless Threats and Vulnerabilities | 00:43:00 | ||
| Physical Threats and Vulnerabilities | 00:09:00 | ||
| Manage Data Security | 00:47:00 | ||
| Manage Application Security | 00:55:00 | ||
| Manage Device and Host Security | 01:08:00 | ||
| Manage Mobile Security | 00:10:00 | ||
| A Risk Analysis | 00:17:00 | ||
| Implement Vulnerability Assessment Tools and Techniques | 00:05:00 | ||
| Scan for Vulnerabilities | 00:27:00 | ||
| Mitigation and Deterrent Techniques | 00:19:00 | ||
| Respond to Security Incidents | 00:23:00 | ||
| Recover from a Security Incident | 00:10:00 | ||
| Networking: | |||
| OSI Layers | 00:44:00 | ||
| LANs and WANs | 00:14:00 | ||
| Network Types | 00:07:00 | ||
| Transmissions | 00:36:00 | ||
| Cables | 00:41:00 | ||
| Fiber Optics | 00:17:00 | ||
| Converters and Connectors | 00:27:00 | ||
| Wireless Security | 00:15:00 | ||
| Authentication.prproj | 00:21:00 | ||
| Wireless Security Threats | 00:30:00 | ||
| TACACS | 00:10:00 | ||
| Keys | 00:26:00 | ||
| RADIUS | 00:07:00 | ||
| VPN Technologies | 00:16:00 | ||
| Tunneling Protocols.prproj | 00:05:00 | ||
| Acceptable Use | 01:00:00 | ||
| Common Problems | 00:32:00 | ||
| Troubleshooting | 00:28:00 | ||
| Network Technician Tools | 00:46:00 | ||
| Physical and Logical Issues | 00:19:00 | ||
| Open or Closed Ports | 00:09:00 | ||
| ARP Issues | 00:13:00 | ||
| Basic IT Literacy: | |||
| Core Concepts in Healthcare IT | 00:06:00 | ||
| EMR EHR Issues | 00:05:00 | ||
| Regulations, Standards, and Stakeholders | 00:14:00 | ||
| HIPAA Controls and Compliance | 00:08:00 | ||
| Roles and Responsibilities | 00:10:00 | ||
| Manage Communication and Ethics Issues | 00:15:00 | ||
| Legal Best Practices, Requirements, and Documentation | 00:09:00 | ||
| Medical Document Imaging | 00:04:00 | ||
| Sanitation Management | 00:03:00 | ||
| Computing Essentials | 00:05:00 | ||
| Networking | 00:33:00 | ||
| Manage Servers and Software | 00:27:00 | ||
| Hardware Support | 00:14:00 | ||
| Set Up a Workstation | 00:08:00 | ||
| Troubleshoot Basic IT Issues | 00:15:00 | ||
| Troubleshoot Medical IT Issues | 00:20:00 | ||
| Implementation of an EMR EHR System | 00:34:00 | ||
| Change Control | 00:08:00 | ||
| Manage Physical and Logical Security | 00:36:00 | ||
| Implement Security Best Practices and Threat Mitigation Techniques | 00:13:00 | ||
| Manage Remote Access | 00:06:00 | ||
| Manage Wireless Security | 00:15:00 | ||
| Perform Backups and Disaster Recovery | 00:16:00 | ||
| Mock Exam | |||
| Mock Exam- IT Administration and Networking | 00:30:00 | ||
| Final Exam | |||
| Final Exam- IT Administration and Networking | 00:30:00 | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
Course Reviews
The IT Administration and Networking course is an online technology programme covering IT support, software, hardware, networking, cybersecurity, user access, backups and troubleshooting. It helps learners understand how workplace systems, devices and networks connect in everyday technical support environments.
Yes, this IT Administration and Networking course is delivered online, allowing learners to study around work, family, job applications or other commitments. Online learning helps you revisit technical topics and build confidence at your own pace.
The course covers operating systems, applications, hardware, storage, connectivity devices, LANs, WANs, OSI layers, wireless security, VPN technologies, network tools, ports, troubleshooting, information security, malware, authentication, backups and disaster recovery.
This course can support early IT career goals by building knowledge linked to IT support, service desk, network support and junior systems roles. Job outcomes still depend on experience, communication skills, confidence and employer requirements.
Yes, learners can receive certificate options after completing the course requirements. A certificate can support your CV, LinkedIn profile, CPD record and job applications for IT support, service desk, networking and technical support roles.
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