| Legal Secretary and Office Skills Diploma - Updated Version | |||
| Legal Secretary | |||
| Module 01: Introduction to Legal Secretary | 00:25:00 | ||
| Module 02: English Law & Legal Systems | 00:35:00 | ||
| Module 03: The Legal Workplace & Professionals | 00:47:00 | ||
| Module 04: Law of Contract & Law of Tort | 00:31:00 | ||
| Module 05: Wills, Probate and Estate Law Practice | 00:17:00 | ||
| Module 06: Property Law & Conveyancing Practice | 00:21:00 | ||
| Module 07: Family Law and Insurance Practice | 00:26:00 | ||
| Module 08: Professional Writings and Documents | 00:30:00 | ||
| Module 09: Document Proofreading and Editing | 00:07:00 | ||
| Module 10: Meeting Management & Minute Taking | 01:09:00 | ||
| Module 11: Customer Service and Telephone Handling Skills | 00:23:00 | ||
| Module 12: Data Management and Record-Keeping | 00:16:00 | ||
| Module 13: Other Essential Skills for Secretarial Role | 00:22:00 | ||
| Module 14: Professional Conduct and Ethics | 00:24:00 | ||
| Microsoft Word Essentials | |||
| New Word Document and Templates | 00:02:00 | ||
| Tabs, Ribbons and Groups | 00:03:00 | ||
| Zoom and Rulers in Word | 00:02:00 | ||
| Editing the Word Document | 00:03:00 | ||
| Insert Pictures with Word | 00:05:00 | ||
| Insert Shape and Text Box in Word | 00:02:00 | ||
| Review Tab in Word | 00:03:00 | ||
| Layout in Word | 00:02:00 | ||
| File Options in Word | 00:02:00 | ||
| Closing and Reopening in Word | 00:01:00 | ||
| Microsoft PowerPoint Essentials | |||
| New PowerPoint Presentation and Templates | 00:02:00 | ||
| Tabs Ribbons and Groups in PowerPoint | 00:03:00 | ||
| First Slide and Designing the Slide | 00:02:00 | ||
| Home Tab and Updates in PowerPoint | 00:02:00 | ||
| Buttons in PowerPoint | 00:01:00 | ||
| Inserting Pictures in PowerPoint | 00:04:00 | ||
| Presentation Mode | 00:01:00 | ||
| Animations Tab | 00:05:00 | ||
| File Options in Word | 00:02:00 | ||
| Closing and Reopening in Word | 00:01:00 | ||
| Microsoft Outlook Essentials | |||
| Setting Up Outlook with Accounts | 00:03:00 | ||
| Tabs, Ribbons and Groups in Outlook | 00:03:00 | ||
| Navigation Bar in Outlook | 00:01:00 | ||
| Organizing Outlook with Favorites and Folders | 00:03:00 | ||
| Additional Options inside Outlook Tabs | 00:01:00 | ||
| Reading, Writing and Receiving Emails | 00:08:00 | ||
| Attaching Items in Outlook Mails | 00:03:00 | ||
| The View Tab in Outlook | 00:02:00 | ||
| Create a Rule to move emails to a folder | 00:04:00 | ||
| Insert a screen shot from Excel | 00:02:00 | ||
| Microsoft Excel - Top 50 Keyboard Shortcuts | |||
| Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
| Table Excel Keyboard Shortcuts | 00:02:00 | ||
| Editing Excel Keyboard Shortcuts | 00:05:00 | ||
| Formula Excel Keyboard Shortcuts | 00:03:00 | ||
| Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
| Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
| Legal Secretary and Office Skills Diploma - Old Version | |||
| Module 01: Introduction to Legal Secretary | |||
| Introduction to Legal Secretary | 00:15:00 | ||
| Role of Legal Secretaries | 00:15:00 | ||
| General Duties and Day-to-Day Operations of a Legal Secretary | 00:30:00 | ||
| Module 02: Record Keeping and Legal Writing Skills & Proofreading | |||
| Record Keeping | 00:30:00 | ||
| Legal Writing Skills & Proofreading | 00:15:00 | ||
| Module 03: Research Skills and Transcription, Editing & Correspondence to Judges | |||
| Research Skills You Need to Know | 00:30:00 | ||
| Transcription, Editing & Correspondence to Judges | 00:30:00 | ||
| Module 04: Legal System | |||
| Legal System of UK | 00:15:00 | ||
| UK Court System | 00:30:00 | ||
| Module 05: Meeting Management & Minute Taking | |||
| Minute Taking | 00:35:00 | ||
| Tips to Follow | 01:08:00 | ||
| Meeting and the Minute Taking | 00:19:00 | ||
| Minute Taking Nowadays | 00:20:00 | ||
| Module 06: Other Secretarial Roles and Responsibilities | |||
| Working with Your Manager | 01:00:00 | ||
| Administrative Soft Skills | 01:00:00 | ||
| Effective Time Management | 01:00:00 | ||
| Tools of the Trade | 01:00:00 | ||
| Being an Effective Gatekeeper | 00:15:00 | ||
| Organizational Skills | 00:15:00 | ||
| Confidentiality Guidelines | 00:15:00 | ||
| Special Tasks | 00:15:00 | ||
| Module 07: Customer Service Role | |||
| Introduction To Customer Service | 00:15:00 | ||
| The Power of Positive Thinking in Customer Service | 00:30:00 | ||
| Types of Difficult Customers and How to Help them | 01:00:00 | ||
| How to Deal with Difficult Customers | 00:30:00 | ||
| Module 08: Telephone Etiquette | |||
| Aspects of Phone Etiquette | 01:00:00 | ||
| Using Proper Phone Language | 01:00:00 | ||
| Eliminate Phone Distractions | 01:00:00 | ||
| Inbound Calls | 01:00:00 | ||
| Outbound Calls | 01:00:00 | ||
| Handling Rude or Angry Callers | 01:00:00 | ||
| Handling Interoffice Calls | 01:00:00 | ||
| Methods of Training Employees | 01:00:00 | ||
| Correcting Poor Telephone Etiquette | 01:00:00 | ||
| Module 09: Organizing Work Using MS Word | |||
| Opening | 01:00:00 | ||
| Working with the Interface | 01:00:00 | ||
| Your First Document | 01:00:00 | ||
| Basic Editing Tasks | 01:00:00 | ||
| Basic Formatting Tasks | 01:00:00 | ||
| Formatting Paragraphs | 01:00:00 | ||
| Advanced Formatting Tasks | 01:00:00 | ||
| Working with Styles | 01:00:00 | ||
| Formatting the Page | 01:00:00 | ||
| Sharing Your Document | 01:00:00 | ||
| Module 10: Proofreading | |||
| Introduction to Proofreading | 00:15:00 | ||
| What does a Proofreader do? | 00:15:00 | ||
| Proofreading | 00:15:00 | ||
| Proofreading Symbols | 00:15:00 | ||
| Proofreading on Paper & Screen | 00:15:00 | ||
| Strategies to Check for Specific Errors | 00:15:00 | ||
| Editing & Proofreading Strategies | 00:15:00 | ||
| Proofreading an Essay | 00:15:00 | ||
| Assignment | |||
| Assignment – Legal Secretary and Office Skills Diploma | 01:00:00 | ||
| Order Your Certificate | |||
| Order your Certificate | 00:00:00 | ||