Receptionist Skills |
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Module 1: Introduction to Reception and Receptionist |
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00:11:00 |
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Module 2: Business Telephone Skills |
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00:19:00 |
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Module 3: Representing Your Boss and Company |
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00:34:00 |
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Module 4: Mail Services and Shipping |
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00:25:00 |
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Module 5: Travel Arrangements |
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00:24:00 |
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Module 6: Organising Meeting and Conferences |
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00:25:00 |
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Module 7: Time Management |
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00:35:00 |
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Module 8: Record Keeping and Filing Systems |
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00:28:00 |
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Module 9: Business Writing Skills |
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00:40:00 |
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Module 10: Organisational Skills |
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00:25:00 |
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Module 11: Communication Skills |
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00:25:00 |
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Module 12: Customer Service |
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00:16:00 |
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Module 13: Effective Planning and Scheduling |
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00:46:00 |
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Module 14: Invoicing/Petty Cash |
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00:27:00 |
Mock Exam |
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Mock Exam – Receptionist Skills |
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00:20:00 |
Final Exam |
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Final Exam – Receptionist Skills |
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00:20:00 |