Description:
The Retail and Operation Management Diploma is designed to provides career advancement and progression opportunities. This course offers you the latest retail management knowledge which reflects current industry trends and challenges. It will introduce you to proven retail strategies and tactics. Key areas include: Motivating a team to increase sales, manage stock levels, analyze sales figures, use IT to record sales figures and data analyze, employee management, cost management, store atmosphere, visual merchandising, retail buying, transportation and distribution, location and store design.
Assessment:
- At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
- Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
- After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
- Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Retail and Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Retail and Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Course Curriculum
| Fundamentals Of Retail Management | |||
| Introduction to Retail Management | 00:30:00 | ||
| Handling Merchandise in Retail Management | 00:30:00 | ||
| Structure of Your Business | 01:00:00 | ||
| The Sales Process and Checkout | 00:30:00 | ||
| POS (Point of Sale) Retail System | 00:15:00 | ||
| Importance of Consumer Behaviour | 00:30:00 | ||
| Importance of Communication in Retail Industry | 00:15:00 | ||
| Choosing a Retail Store Location | 00:30:00 | ||
| Develop Store Security Procedures | 00:15:00 | ||
| Management Skills For Leading Your Team | 00:15:00 | ||
| Retail Marketing | 00:15:00 | ||
| Role of Coupons in Retail Marketing | 00:15:00 | ||
| Retail Brand Management | 00:15:00 | ||
| Retail Operation Management | |||
| Introduction to Retail Operations | 00:15:00 | ||
| Process Management | 00:15:00 | ||
| The Scope Of Operations Management | 00:15:00 | ||
| Managing The Store | 00:15:00 | ||
| Manage Your Suppliers | 00:30:00 | ||
| Negotiate The Right Deal With Suppliers | 00:30:00 | ||
| Functions Of The Retail Store | 00:15:00 | ||
| Responsibilities In The Retail Store | 00:15:00 | ||
| Effective Inventory Management | 01:00:00 | ||
| Retail Customer Service Strategy | 00:15:00 | ||
| Retail Customer Service Management | 00:15:00 | ||
| Quality management standards | 00:30:00 | ||
| Health And Safety Obligations For Retailers | 00:15:00 | ||
| Consumer Rights Act | 00:30:00 | ||
| Mock Exam | |||
| Final Exam | |||
Certificate of Achievement
CPD Accredited Certification
Certification is available –
- In PDF for £2.99
- Hard copy for £8.99
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