Strategic Operations Management
Lead Business Success
Strategic Operations Management is a high-impact course designed to provide learners with the knowledge and tools to optimise business operations and drive organisational success. This course covers the full spectrum of operations management, from strategic planning and supply chain oversight to quality control and lean production techniques. You’ll gain insights into effective people management, corporate branding, customer care, and ethical financial practices, ensuring a holistic approach to running efficient business operations. Ideal for aspiring managers, business leaders, and operations professionals, this course equips you to enhance productivity, streamline processes, and lead teams with confidence in the competitive UK business landscape.
Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Real-World Benefits
This course allows you to enhance operational efficiency, reduce costs, and improve quality across business processes. Graduates gain skills to manage supply chains, streamline production, lead teams effectively, and ensure customer satisfaction, making them highly valuable to organisations. Completing this course opens opportunities in operations management, process improvement, project management, and leadership roles, enabling you to contribute to business growth and strategic decision-making in the UK.
Course Description
Strategic Operations Management provides a detailed understanding of modern business operations. You’ll start by learning the fundamentals of operations strategy, followed by modules on getting the right people and products in place, branding, marketing, and selling strategies. The course explores financial management, ethics, customer care, and employee training, as well as business process management and gap analysis. Advanced modules cover lean production, Six Sigma, supply chain and inventory management, and quality concepts, giving learners the practical and strategic skills needed to optimise operations, improve efficiency, and achieve business goals.
Understand strategic operations and business process management
Manage people, products, branding, and marketing effectively
Apply financial, ethical, and customer care practices
Conduct gap analysis and implement process improvements
Use lean production and Six Sigma methodologies
Oversee supply chain and inventory management
Aspiring operations managers and business leaders
Professionals seeking process optimisation and efficiency skills
Individuals aiming to manage supply chains, production, or inventory
Employees looking to enhance leadership, team management, and customer care abilities
Graduates or career changers pursuing management roles in business operations
Comprehensive curriculum covering all aspects of strategic operations and process management
Practical, real-world training for immediate workplace application
Expert-led modules focused on leadership, efficiency, and strategic planning
Flexible learning for students, professionals, and career changers
Emphasis on industry-relevant skills, problem-solving, and employability
Trusted institution providing high-quality, career-focused management training
Operations Coordinator / Assistant Manager – £25,000 to £35,000 per year
Operations Manager – £35,000 to £50,000 per year
Process Improvement Specialist / Analyst – £30,000 to £45,000 per year
Supply Chain Manager / Inventory Manager – £40,000 to £55,000 per year
Senior Operations Director / Head of Operations – £55,000 to £80,000 per year
Lean or Six Sigma Consultant – £35,000 to £60,000 per year
Course Curriculum
| Module 01: Strategic Operations Management | |||
| Designing Your Organisational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Module 02: Getting the Right People in Place and Product Together | |||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Module 03: Corporate Brand and Marketing Product | |||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Module 04: Selling the Product and Plan for the Future | |||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Module 05: Money Management, Ethics and Customer Care Team | |||
| Managing Your Money | 00:15:00 | ||
| Ethics | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Module 06: Training Employees and Leadership Essentials | |||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 07: Business Process Management | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimising Phase | 01:00:00 | ||
| Module 08: Gap Analysis | |||
| What is the Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Module 09: Lean Production | |||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Test Driving | 00:15:00 | ||
| Module 10: Six Sigma | |||
| Six Sigma Basics | 00:15:00 | ||
| Improvement Tools | 00:30:00 | ||
| Management Tools for Generating Ideas | 00:15:00 | ||
| Continuous Improvement | 00:30:00 | ||
| Customer Relationships | 00:30:00 | ||
| Module 11: Supply Chain | |||
| The Evolution of the Supply Chain | 00:15:00 | ||
| The Basic Supply Chain Structure | 00:15:00 | ||
| Supply Chain Drivers | 00:15:00 | ||
| Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
| Managing Supply Chain Risks | 00:15:00 | ||
| Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
| Troubleshooting Supply Chain Problems | 00:15:00 | ||
| Sharing Supply Chain Activities | 00:15:00 | ||
| Sustainable Supply Chain Strategies | 00:15:00 | ||
| Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
| Module 12: Supply Chain Management | |||
| The Future of Supply Chain Management | 00:15:00 | ||
| Supply Chain Management Basics | 00:30:00 | ||
| The Purchasing Cycle | 00:45:00 | ||
| Purchasing Toolkit | 01:00:00 | ||
| Managing Competitive Bids | 00:45:00 | ||
| Improving Efficiency and Accuracy | 00:30:00 | ||
| Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
| Managing Internal Relationships | 00:30:00 | ||
| Tools of the Trade | 00:30:00 | ||
| Module 13: Basics of Inventory | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 14: Concept of Quality | |||
| Concept of Quality | FREE | 00:18:00 | |
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| The Steps | 00:10:00 | ||
| The 6 Six Sigma Challenges | 00:05:00 | ||
| Mock Exam | |||
| Mock Exam- Strategic Operations Management | 00:30:00 | ||
| Final Exam | |||
| Final Exam- Strategic Operations Management | 00:30:00 | ||
| Assignment | |||
| Assignment – Strategic Operations Management | 01:00:00 | ||
Certificate of Achievement
Upon completion, you will receive a CPD-accredited certificate recognised globally. Choose from:
Pdf Certificate & Transcript £7.99
Hardcopy Certificate & Transcript £17.99
This certification validates your knowledge and skills, boosting your employability in healthcare.
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