The Executive PA: moving from secretary to an executive PA role | |||
Module 1: Introduction to Personal Assistant | 00:20:00 | ||
Module 2: Business Telephone Skills | 00:21:00 | ||
Module 3: Mail Services and Shipping | 00:28:00 | ||
Module 4: Travel Arrangements | 00:27:00 | ||
Module 5: Organising Meeting and Conferences | 00:28:00 | ||
Module 6: Time Management | 00:38:00 | ||
Module 7: Record Keeping and Filing Systems | 00:31:00 | ||
Module 8: Business Writing Skills | 00:43:00 | ||
Module 9: Communication Skills | 00:27:00 | ||
Module 10: Customer Service | 00:19:00 | ||
Module 11: Microsoft Office Skills | 00:07:00 | ||
Mock Exam | |||
Mock Exam – The Executive PA: moving from secretary to an executive PA role | 00:20:00 | ||
Final Exam | |||
Final Exam – The Executive PA: moving from secretary to an executive PA role | 00:20:00 |